I know that I left you in the dark for quite sometime, sorry about that. Hey, but wait I have a good excuse – I...
Automate Dispatch and Relax
Happy Easter / Happy long weekend – take whatever suits you 8) . Getting back from a long weekend can charge you up, but most...
Automating ServiceDesk Plus DB backups
The importance of having all your information accessable is already sold. This saves me time as I need not explain the importance of backing up...
ServiceDesk Plus & Crystal Reports Integration
Here is an evolving article that will help you create your own reports using Crystal Reports based on ServiceDesk Plus database. ServiceDesk Plus & Crystal...
SupportCenterPlus – Customer Support Software is out!
SupportCenter Plus is out. SupportCenter Plus , customer support software from the makers of ServiceDesk Plus. You will have the same ease of use, simple...
IT pros recommend ServiceDesk Plus
There is a discussion going on in the ‘TechRepublic Discussion Center’ under the Infrastructure Management Category. The discussion thread called Top 5 or 10 Desktop...
ServiceDesk Plus consultants in demand!!
Just stumbled upon this job offer on the web – Experienced ServiceDesk Plus consultants wanted for a ServiceDesk Plus implementation. This is great news. It...
Do you really believe in Comparison Sheets
Missed a few days on my blog, I was catching up with a few customers in person, on the phone and over email. It was...
Let’s Link Up
Do you have an IT-related Blog, let’s link up. I am hoping that this will help everyone of us. – If you are Help Desk...