MySQL Performance Tuning Script ——————————————- If you feel ServiceDesk Plus is slow, here are a couple of performance tweaks to make SDP’s MYSQL database more...
ServiceDesk Plus Training in US – New and Improved
Walking the way and not showing the way Earlier: In our previous trainings – We shared ServiceDesk Plus best practices – You tried to implemented...
ServiceDesk Plus now speaks Italian, Polish, Dutch….
ServiceDesk Plus is now available in 17 languages Before you start your test drive, there are two important points to note – There is only...
Issac Asimov’s Robo Technician ?
I feel like the Asimov 😉 to have been involved with a Robo. We have been analysing on what fronts can Robo Technician be of...
ServiceDesk Plus 6 released
The much awaited SDP 6 has been released. To know more information on what’s new in sdp 6, click here. There is an automated password...
Category-Sub Category-Item explained
hmmm…its time for the ServiceDesk Plus 6 release now. The final validation build is up and running..its just at a smelling distance. 🙂 Well well…having...
Launching ServiceDesk Plus Insider
Welcome back to ServiceDesk Plus Insider. Glad to roll it out…. http://insider.servicedeskplus.com/ What is SDP Insider? ———————– ServiceDesk Plus Insider is a discussion forum that...
Brian Lara’s nexus with ServiceDesk Plus
Now then i was watching Brian Lara in action on saturday at the M.A Chinnasamy stadium, Chennai in a cricket match against India. Tough luck…India...
Self service portal demystified
Now then in this new year I want to make it simple on Self service portal setup that most of the users get back to...