Launching ServiceDesk Plus Insider

Welcome back to ServiceDesk Plus Insider. Glad to roll it out…. http://insider.servicedeskplus.com/ What is SDP Insider? ———————– ServiceDesk Plus Insider is a discussion forum that...

ServiceDesk Plus 1 min read Read

Brian Lara’s nexus with ServiceDesk Plus

Now then i was watching Brian Lara in action on saturday at the M.A Chinnasamy stadium, Chennai in a cricket match against India. Tough luck…India...

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Self service portal demystified

Now then in this new year I want to make it simple on Self service portal setup that most of the users get back to...

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Evaluating ServiceDesk Plus vs TrackIT

It is OK to read this post even if you have purchased ServiceDesk Plus already. It will give you a lot of re-assurance. If you...

ServiceDesk Plus 3 min read Read

ServiceDesk Plus Jamin’ Jamaica

This is the first time a whole month has just whizzed past me, just like that whizzzzz We had a great ServiceDesk Plus training session...

ServiceDesk Plus 2 min read Read

Become a ServiceDesk Plus Insider

This is an open invitation to customers and prospects to work closely with us as we build the products you want to work with everyday....

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ServiceDesk Plus Ad in SupportWorld

ServiceDesk Plus Ad in SupportWorld, Yes that’s what kept me from blogging. This is the first time we are doing a print Ad for ServiceDesk...

ServiceDesk Plus 1 min read Read

Get SDP Database Into Great Shape

Just like one of those classic weight gain problems. We found that a few customer ServiceDesk Plus databases have taken in all the junk emails...

ServiceDesk Plus 3 min read Read

Reporting Live on ServiceDesk Plus Release 5500

ServiceDesk Plus 5500 was actually released on the 4th of July, quite a memorable date right! ServiceDesk Plus Reports are enhanced to a great extent...

ServiceDesk Plus 1 min read Read