ServiceDesk Plus Ad in SupportWorld

ServiceDesk Plus Ad in SupportWorld, Yes that’s what kept me from blogging. This is the first time we are doing a print Ad for ServiceDesk...

ServiceDesk Plus 1 min read Read

Get SDP Database Into Great Shape

Just like one of those classic weight gain problems. We found that a few customer ServiceDesk Plus databases have taken in all the junk emails...

ServiceDesk Plus 3 min read Read

Reporting Live on ServiceDesk Plus Release 5500

ServiceDesk Plus 5500 was actually released on the 4th of July, quite a memorable date right! ServiceDesk Plus Reports are enhanced to a great extent...

ServiceDesk Plus 1 min read Read

A Snap Test for your IT Help Desk Staff

– Are your IT Help Desk Staff informed on the latest developments in the industry – Are your new support staff guided on an continous...

ServiceDesk Plus 1 min read Read

What Next? Italian or Brazilian Portuguese or…

After our localized release of SDP, the first ones to hit us (with lot of mails and posts) were our Italian Prospects (fans) saying “You...

ServiceDesk Plus 1 min read Read

SDP speaks Spanish, Portuguese, German, French, Swedish…

…Japanese, and Chinese. Yes, we have released ServiceDesk Plus in 7 languages.. http://manageengine.adventnet.com/products/service-desk/localized-versions.html more language support is going to follow. Now you can extend the...

ServiceDesk Plus 1 min read Read

Interop, Las Vegas 2006

I know that I left you in the dark for quite sometime, sorry about that. Hey, but wait I have a good excuse – I...

ServiceDesk Plus 1 min read Read

Automate Dispatch and Relax

Happy Easter / Happy long weekend – take whatever suits you 8) . Getting back from a long weekend can charge you up, but most...

ServiceDesk Plus 2 min read Read

Automating ServiceDesk Plus DB backups

The importance of having all your information accessable is already sold. This saves me time as I need not explain the importance of backing up...

ServiceDesk Plus 1 min read Read