Here is an evolving article that will help you create your own reports using Crystal Reports based on ServiceDesk Plus database. ServiceDesk Plus & Crystal...
SupportCenterPlus – Customer Support Software is out!
SupportCenter Plus is out. SupportCenter Plus , customer support software from the makers of ServiceDesk Plus. You will have the same ease of use, simple...
IT pros recommend ServiceDesk Plus
There is a discussion going on in the ‘TechRepublic Discussion Center’ under the Infrastructure Management Category. The discussion thread called Top 5 or 10 Desktop...
ServiceDesk Plus consultants in demand!!
Just stumbled upon this job offer on the web – Experienced ServiceDesk Plus consultants wanted for a ServiceDesk Plus implementation. This is great news. It...
Do you really believe in Comparison Sheets
Missed a few days on my blog, I was catching up with a few customers in person, on the phone and over email. It was...
Let’s Link Up
Do you have an IT-related Blog, let’s link up. I am hoping that this will help everyone of us. – If you are Help Desk...
Welcome Back
First day at work after getting back from a refreshing holiday is great – The office seems clean and new – Everybody is in a...
Phew…the upgrade pack is out at last
The Upgrade Pack is finally out. Time to catch some Z’s!
Where is the Upgrade Pack?
We feel your pain, as most you feel let down because the product release was delayed earlier and now the Upgrade Pack simply seems slipping...