Now then i was watching Brian Lara in action on saturday at the M.A Chinnasamy stadium, Chennai in a cricket match against India. Tough luck…India...
Self service portal demystified
Now then in this new year I want to make it simple on Self service portal setup that most of the users get back to...
Evaluating ServiceDesk Plus vs TrackIT
It is OK to read this post even if you have purchased ServiceDesk Plus already. It will give you a lot of re-assurance. If you...
ServiceDesk Plus Jamin’ Jamaica
This is the first time a whole month has just whizzed past me, just like that whizzzzz We had a great ServiceDesk Plus training session...
Become a ServiceDesk Plus Insider
This is an open invitation to customers and prospects to work closely with us as we build the products you want to work with everyday....
ServiceDesk Plus Ad in SupportWorld
ServiceDesk Plus Ad in SupportWorld, Yes that’s what kept me from blogging. This is the first time we are doing a print Ad for ServiceDesk...
Get SDP Database Into Great Shape
Just like one of those classic weight gain problems. We found that a few customer ServiceDesk Plus databases have taken in all the junk emails...
Reporting Live on ServiceDesk Plus Release 5500
ServiceDesk Plus 5500 was actually released on the 4th of July, quite a memorable date right! ServiceDesk Plus Reports are enhanced to a great extent...
A Snap Test for your IT Help Desk Staff
– Are your IT Help Desk Staff informed on the latest developments in the industry – Are your new support staff guided on an continous...