ME’s Masterpiece

September 8th was the day on which Michael Angelo’s David, the eternal masterpiece of the sculptor unveiled. September 8th will be the day on which...

SupportCenter Plus 1 min read Read

The Road Ahead…

I am not here to speak about the Bill Gates’ book…but something more interesting than that. We had so many requests, rants and even strong...

SupportCenter Plus 1 min read Read

SupportCenter Plus in destinationCRM ’08

destinationCRM 2008 is organized by the CRM Magazine, one of the premier magazines in the CRM domain. destinationCRM returns to New York city with its...

SupportCenter Plus 1 min read Read

Experiences of SDP 7.5

Hi. I am Shan and I am Development Manager for ServiceDesk Plus. Most of the time I am the guy who is blamed for the...

ServiceDesk Plus 2 min read Read

Is CEM the Future?

Have you ever checked whether your customers are satisfied with your product?Have you ever got a feedback from your customers?Have you ever used your product...

SupportCenter Plus 2 min read Read

Bye Bye Ben…

“How lucky we are, to have someone, who makes saying goodbye so hard”… SupportCenter Plus bids adieu to Ben alias Benedict, who was one of...

SupportCenter Plus 1 min read Read

Get Smart ! Deploy Customer Self-Service Portal

Take this situation; I call my broadband customer care for a simple configuration of my MAC OSX for the Internet. I have to press 1,...

SupportCenter Plus 2 min read Read

WEG, Welcome to India

Bem-vindo para India. WEG – one of the Brazil’s largest companies is coming to India. WEG Announces New Plant In India [Thanks Jaime for sharing...

ServiceDesk Plus 1 min read Read

We have started Blogging…

Whooooohooooo Supportcenter Plus has started blogging. SupportCenter Plus is a web based Customer Support Software, which primarily focuses on…. (wait,wait,wait).… Its not the corporate website,...

SupportCenter Plus 1 min read Read