Dear Readers, I am happy to share with you the two new initiatives to offer all Customer Support Management Professionals couple of web platforms to...
Support Like Never Before…
I never wanted to write the clichéd quote on change again “Change is the only constant” but somehow I didn’t get a better one for...
Service Desk Best Practices Webinar Series – Asset Management
What Are Heroes Without Assets? Can you imagine Bat Man or Iron Man without the right gear? The first step in setting up an...
You are welcome to evaluate us!!
Its undoubtedly challenging to select the right vendor for any software needed at work and its no different task in selecting a customer support software....
We made it to the Finals…
Manchester United in Champions League Finals Oops, this is not the official blog of Manchester United and we are not announcing their path to Champions...
Feature View: Easy Integration with your external applications
Have you ever thought of creating a request from another application? ServiceDesk Plus API interface helps you to integrate with your external applications. Now you...
Feature View : Flash(y) Reports
Servicedesk Plus boasts a plethora of choices for reports. In fact, whatever you put in to ServiceDesk Plus can be taken out as reports. But...
Why Computer Telephony is important in Customer Support?
Calling 26444444….(Local Yellowpages) Tring… Tring..Tring.. Hi Mr.Sylvian, What can I do for you? Boom…I was surprised to hear my name on the other side and...
And the award goes to ServiceDesk Plus… (Only if you Vote)
Folks, don’t worry we have not been nominated for any big bang movie awards ( let’s forget Oscars and Slumdog Millionaire for sometime). Service Desk...