Hot on the Plate – I

I am not here to give you release updates and issue fixes, but talk to you about some nice features that have come up in...

SupportCenter Plus 2 min read Read

What’s Cooking in SupportCenter?

Gmail calls it ‘Emails for the truly lazy’. Nope, don’t worry we are not starting an email service. We are just introducing Canned Responses feature...

SupportCenter Plus 1 min read Read

Si Parla Italiano

From today, with the latest edition of SupportCenter Plus, we join the wonderful people of Italy ( like the above), to speak Italian. We will...

SupportCenter Plus 1 min read Read

Euro Tour Starts in Copenhagen

We just kick started ManageEngine Euro Roadshow today at Copenhagen, Denmark. First, Copenhagen is a beautiful place that looks exactly like one in the post...

ServiceDesk Plus 1 min read Read

Experiences of SDP 7.5 – Update on Beta Release

Phew, finally we have a QA validated build that is ready to be rolled out as 7.5 Beta. Hold on, QA validated does not mean...

ServiceDesk Plus 1 min read Read

SupportCenter Plus Service Pack-7008 Released

For the past few days, ManageEngine blogs are full with product release and hotf ix posts. So we thought, Why not release something from SupportCenter...

SupportCenter Plus 1 min read Read

ME’s Masterpiece

September 8th was the day on which Michael Angelo’s David, the eternal masterpiece of the sculptor unveiled. September 8th will be the day on which...

SupportCenter Plus 1 min read Read

The Road Ahead…

I am not here to speak about the Bill Gates’ book…but something more interesting than that. We had so many requests, rants and even strong...

SupportCenter Plus 1 min read Read

SupportCenter Plus in destinationCRM ’08

destinationCRM 2008 is organized by the CRM Magazine, one of the premier magazines in the CRM domain. destinationCRM returns to New York city with its...

SupportCenter Plus 1 min read Read