There is a discussion going on in the ‘TechRepublic Discussion Center’ under the Infrastructure Management Category. The discussion thread called Top 5 or 10 Desktop Management Tools, was started by a techrepublic member. Its about the tools being used by fellow IT admins for infrastructure management, its price, performance, and so on. There are some fellow IT administrators who are recommending ManageEngine products here. Both ServiceDesk & OpManager our network monitoring software, have found favor.
Take a look at some of the comments
arley.beyond says
| Quote: |
| ServiceDeskPlus from AdventNet: Just selected this, trialed it and beginning to deploy. I’m astonished at how good it is so far. Can do self-serve ticket creation/statusing for end users via web and ticket creation via email. Also does asset inventory, purchase tracking, service contract tracking. Web site only shows subscription licensing but they do offer conventional licensing if you ask. |
Londongooner says
| Quote: |
| If you want it cheap but not dirty I would be looking at ManageEngine OpManager and Adventnet ManageEngine Service Desk Plus.http://www.adventnet.com/These are two great products and feature rich. The investment in time is not lost as you can purchase a commercial licence for both products so all of the hard work does not go to waste |
