ServiceDesk Plus | June 26, 2018Start managing Active Directory from your help desk with the new AD management plug-in ServiceDesk Plus users can now use an AD management plug-in to create and manage Active...
ServiceDesk Plus | April 6, 2018ServiceDesk Plus focuses on the GDPR: New compliance-related features and free webinar Your trusted IT service desk solution just got better! We're happy to announce the...
ServiceDesk Plus | February 7, 2018Webinar: Top 7 priorities for service desk managers in 2018 With chatbots enabling self-service, artificial intelligence playing a big role in...
General | February 1, 2018ManageEngine patches zero-day vulnerabilities Recently, several zero-day vulnerabilities in ManageEngine products were discovered by...
ServiceDesk Plus | October 9, 2017ServiceDesk Plus Cloud integrates with Zoho Cliq One of the biggest challenges an IT service desk team faces is the adoption of self...
General | September 1, 2017Support your end users, not your software ITSM is in a period of rapid change, that much is for sure. But with so much changing, it...
ServiceDesk Plus | July 25, 2017Live Chat leads new feature lineup in ServiceDesk Plus update We're excited to present ServiceDesk Plus 9315, the latest version of our flagship IT...
ServiceDesk Plus | July 13, 2017Webinar: Spearhead business innovation from your IT service desk We can't deny the fact that innovation is continuously changing the way we live our...
ServiceDesk Plus | February 1, 2017Are you feeling the heat from your ITSM vendor? When your ITSM vendor is acquired by another company, there are only a few things you can...
ServiceDesk Plus | January 27, 20178 KPIs that every IT help desk needs to know – KPI 8: Software asset utilization rate Earlier, I introduced the eight KPIs that are critical to every IT help desk. These KPIs...
Endpoint Central | December 16, 2016Desktop Central's self-service portal: Approve user requests to automatically install software These days, everyone enjoys the convenience of swift, effortless services, such as high...
Identity and access management | December 13, 2016ADManager Plus now integrates with ServiceDesk Plus Imagine how efficient your help desk would be if it were empowered to deal with IT issues...
