Welcome to the second part of our three-part blog series on leveraging analytics to deliver an exceptional end-user experience. In the last part, we discussed...
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6 ways to use analytics to deliver an exceptional end-user experience: Part 1
The rules of customer engagement have changed drastically in the last decade, not only for direct customer-facing roles but also for internal customer-facing roles such...
Leverage advanced analytics to secure your endpoint devices
Since March 2020, millions of employees have been plunged into a global work-from-home experiment. This poses serious security concerns for organizations because: 1. The responsibility to...
Unmask malicious insiders with user behavior analytics
Insider threats are both the most successful way to exfiltrate sensitive business data and the hardest cyberattack to detect. This is because these attacks are carried out using...
ADSolutions’ year in review, Part 4: ADAudit Plus
Following the Cambridge Analytica scandal, IT security has catapulted to the headlines in 2018. With every organization striving to secure their IT infrastructure better than ever...
User behavior analytics for streamlined threat detection
Cyberthreats are on the rise and breaches are becoming more common. Many businesses rely on technology to protect themselves, but attackers also use technology to...
ServiceDesk Plus MSP 9.3 : Better dashboards, project templates, and more
ServiceDesk Plus MSP is bringing some highly anticipated features to your service desk. Project templates, customizable dashboards, a job sheet customizer—it’s all there! Amp up...
Turbo charge your MSP with improved ServiceDesk Plus MSP 9.2
The year 2016 started with a major release – SDP MSP 9.0 with enhanced change management and better business intelligence. As we draw towards the...
The Power of Analytics Series: Part I
Analytics for Enterprise Network Usage Effectiveness Businesses are embracing Networks as if they were made for each other. The network complements the business with benefits...