We are excited to announce that we are introducing single-touch workflow automation for ServiceDesk Plus Cloud, helping enterprises accelerate their service desk productivity by eliminating...
Minimize o tempo de inatividade de uma rede com uma ferramenta ITSM
Se você é um administrador de uma rede corporativa, você sabe melhor do que ninguém como os tempos de inatividade podem ser desastrosos. Um estudo...
The growing interoperability between workspace management and ITSM
As economies gradually open up, it is becoming clearer that the hybrid work model is here to stay for increasingly more organizations. This has increased the...
ManageEngine recognized in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools
ManageEngine has been named a Niche Player in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools. This is the second consecutive year that ManageEngine...
Updates to ServiceDesk Plus Cloud for Microsoft Teams: Enhanced chatbot, ESM, and UI
2020 has seen a surge in the number of organizations embracing remote work to adapt to the new normal, leading to increased reliance on digital...
New design, layout, and features—the all-new UI of ServiceDesk Plus Cloud is here
We are excited to launch the all new user interface for ServiceDesk Plus Cloud, the flagship ITSM software from ManageEngine. This latest UI update takes...
Presenting SupportCenter Plus 11.0, with account management, billing contracts, field service management, and more
We’re delighted to present the all-new SupportCenter Plus. It comes with the powerful capabilities you’ll need to provide exceptional customer support. This help desk software isn’t just...
Introducing ServiceDesk Plus MSP version 10.5 with Time Sheet, field service management, and more!
Start the new year, and the new decade, off right with a new service desk! The latest version of ServiceDesk Plus MSP comes loaded with features designed...
ServiceDesk Plus named Contender in the Enterprise Service Management space by independent research firm
Forrester has recognized ManageEngine as a contender in the Enterprise Service Management (ESM) space in its latest Forrester Wave: Enterprise Service Management, Q4 2019 report. The report covered twenty-three criteria...