ServiceDesk Plus 5500 was actually released on the 4th of July, quite a memorable date right! ServiceDesk Plus Reports are enhanced to a great extent...
A Snap Test for your IT Help Desk Staff
– Are your IT Help Desk Staff informed on the latest developments in the industry – Are your new support staff guided on an continous...
What Next? Italian or Brazilian Portuguese or…
After our localized release of SDP, the first ones to hit us (with lot of mails and posts) were our Italian Prospects (fans) saying “You...
SDP speaks Spanish, Portuguese, German, French, Swedish…
…Japanese, and Chinese. Yes, we have released ServiceDesk Plus in 7 languages.. http://manageengine.adventnet.com/products/service-desk/localized-versions.html more language support is going to follow. Now you can extend the...
Interop, Las Vegas 2006
I know that I left you in the dark for quite sometime, sorry about that. Hey, but wait I have a good excuse – I...
Automate Dispatch and Relax
Happy Easter / Happy long weekend – take whatever suits you 8) . Getting back from a long weekend can charge you up, but most...
Automating ServiceDesk Plus DB backups
The importance of having all your information accessable is already sold. This saves me time as I need not explain the importance of backing up...
ServiceDesk Plus & Crystal Reports Integration
Here is an evolving article that will help you create your own reports using Crystal Reports based on ServiceDesk Plus database. ServiceDesk Plus & Crystal...
SupportCenterPlus – Customer Support Software is out!
SupportCenter Plus is out. SupportCenter Plus , customer support software from the makers of ServiceDesk Plus. You will have the same ease of use, simple...