ManageEngine has been named a Niche Player in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools. This is the second consecutive year that ManageEngine...
Updates to ServiceDesk Plus Cloud for Microsoft Teams: Enhanced chatbot, ESM, and UI
2020 has seen a surge in the number of organizations embracing remote work to adapt to the new normal, leading to increased reliance on digital...
New design, layout, and features—the all-new UI of ServiceDesk Plus Cloud is here
We are excited to launch the all new user interface for ServiceDesk Plus Cloud, the flagship ITSM software from ManageEngine. This latest UI update takes...
Presenting SupportCenter Plus 11.0, with account management, billing contracts, field service management, and more
We’re delighted to present the all-new SupportCenter Plus. It comes with the powerful capabilities you’ll need to provide exceptional customer support. This help desk software isn’t just...
Introducing ServiceDesk Plus MSP version 10.5 with Time Sheet, field service management, and more!
Start the new year, and the new decade, off right with a new service desk! The latest version of ServiceDesk Plus MSP comes loaded with features designed...
ServiceDesk Plus named Contender in the Enterprise Service Management space by independent research firm
Forrester has recognized ManageEngine as a contender in the Enterprise Service Management (ESM) space in its latest Forrester Wave: Enterprise Service Management, Q4 2019 report. The report covered twenty-three criteria...
ManageEngine recognized as November 2019 Gartner Peer Insights Customers’ Choice for IT service management tools
ServiceDesk Plus, ManageEngine’s flagship ITSM software, has helped over 100,000 service desks around the globe streamline and efficiently manage their IT service management processes. Now,...
AssetExplorer gains an edge over other ITAM software
We have excellent news to share with you today. AssetExplorer, our IT asset management (ITAM) solution, has been named the Best Enterprise ITAM Software of...
ServiceDesk Plus named in Capterra’s 20 most popular IT asset management solutions list
ServiceDesk Plus’ latest recognition comes from Gartner’s Capterra, which has awarded ServiceDesk Plus a position in its Top 20 IT Asset Management Software report. This...