Analytics Plus

Advanced analytics for deeper insight into your IT Visit:

Advanced analytics for ServiceDesk Plus’ ticket history, projects, and knowledge base modules

We’re happy to announce the release of advanced analytics for three more ServiceDesk Plus modules:

  • Request transition history—Visualize the complete request timeline, from ticket creation to ticket resolution.

  • Projects—Plan, manage, and monitor project progress to deliver IT projects on

Analytics Plus 3 min read