Offrir des biens et des services de premier ordre est désormais nécessaire pour fidéliser les clients. Ceux-ci accordent de plus en plus la même valeur...
Search results for: SupportCenter
Presenting SupportCenter Plus 11.0, with account management, billing contracts, field service management, and more
We’re delighted to present the all-new SupportCenter Plus. It comes with the powerful capabilities you’ll need to provide exceptional customer support. This help desk software isn’t just...
SupportCenter Plus 8.1: New features for top-notch support
Ready to take your support services up a notch? Check out SupportCenter Plus 8.1. The latest version of our customer support software brings you a...
SupportCenter Plus 7.7 Released.
We just released SupportCenter Plus (SCP) 7.7 . The release is bundled with a lot of good features like the Real-time Dashboards...
Towards Automated Account Management in SupportCenter Plus
One of the primary tasks of Customer Support management is the association of every support request to a proper Account (or Company). It is from...
Support your Customers in 140 Characters. Enjoy the magic of SupportCenter Plus and Twitter
Three years back, Jack Dorsey drew a prototype for short communication service in his flip-pad when he was working for Odeo, a podcasting company. I...
TMCnet talks about SupportCenter Plus
TMCnet identified the release of SupportCenter Plus‘ latest version. Now, TMCnet, talks about SupportCenter Plus’ salient making… David Sims – a contributing editor for TMCnet has...
What’s Cooking in SupportCenter?
Gmail calls it ‘Emails for the truly lazy’. Nope, don’t worry we are not starting an email service. We are just introducing Canned Responses feature...
SupportCenter Plus Service Pack-7008 Released
For the past few days, ManageEngine blogs are full with product release and hotf ix posts. So we thought, Why not release something from SupportCenter...