IT management

Desktop Central’s configurations just got bigger and better!

Desktop Central is bringing a whole new gamut of configurations to your desktops this October. Streamline your mundane, repetitive administrative tasks with customizable configuration templates, deploy custom scripts to your Linux machines, amp up your authentication and security procedures with …

General 2 min read

System Tools: Our free Android app for remote system administration

System tools- Free Android App

Managing systems in any network can be overwhelming, as users come up with new requests and issues every day. To ease the burden of these mundane, routine tasks, most IT administrators already know that they can employ a desktop management …

Free Tools 1 min read

CIO symposium attendees agree: “IT is all about asking the right business questions”

As Abhijit Varma, partner ITA at KPMG India, ended his presentation, the audience—who hadn’t let their eyes wander from the stage for ten whole minutes—suddenly rose in applause. Abhijit’s presentation, which was nothing short of a roller coaster ride, managed …

ManageEngine 3 min read

Microsoft reports 81 zero-day exploits—Patch your desktops now to escape cyberattacks

Zero day vulnerability

Patching vulnerabilities is always a priority, but patching is even more important when those vulnerabilities can lead to random zero-day attacks. If you have any Windows computers in your network, we can think of at least 81 reasons you should …

Desktop Central 2 min read

Head on down 7th Avenue for ManageEngine’s New York User Conference

“I’m gonna make a brand new start of it, in old New York.”

Frank Sinatra, “New York, New York”

Frankie was right about New York being the place for new beginnings. That’s why we’re bringing IT that

ManageEngine 2 min read

Free enterprise mobility management seminar in the land of stars, smart cars, and the lone star

This July, join us for a free day of interactive learning, tasty treats, and enterprise mobility management expertise in your neck of the woods. With today’s modern mobile workforce, endpoint management is more important than ever and we know how

General 2 min read

8 KPIs that every IT help desk needs to know – KPI 8: Software asset utilization rate

Earlier, I introduced the eight KPIs that are critical to every IT help desk. These KPIs help meet basic IT help desk objectives such as business continuity, organizational productivity, and delivery of services on time and within budget. The previous

ServiceDesk Plus 3 min read

8 KPIs that every IT help desk needs to know – KPI 7: Cost per ticket

Earlier, I introduced the eight KPIs that are critical to every IT help desk. These KPIs help meet basic IT help desk objectives such as business continuity, organizational productivity, and delivery of services on time and within budget. The previous

ServiceDesk Plus 2 min read

BYOD management: Adapting to the evolving requirements

While the bring your own device (BYOD) trend helps organizations reduces infrastructure costs, only a fraction of those organizations — 16 percent — are fully equipped to support BYOD programs.

Understand BYOD trends and requirements to manage them better.

Understand the BYOD trends and requirements to manage them better.

Mobile Device Manager Plus 1 min read

The cloud and the silver lining: The relevance of IT admins

Just as writing has come to mean texting, blogging or any form of digital writing, the cloud today means one or all of the three Cs: computing, connectivity and communication. And just as nearly all thought to putting pen to

General 4 min read