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Home / Product:Unified service management

Updates to ServiceDesk Plus Cloud for Microsoft Teams: Enhanced chatbot, ESM, and UI

ServiceDesk Plus | July 8, 2021

Updates to ServiceDesk Plus Cloud for Microsoft Teams: Enhanced chatbot, ESM, and UI

2020 has seen a surge in the number of organizations embracing remote work to adapt to...

New design, layout, and features—the all-new UI of ServiceDesk Plus Cloud is here

ServiceDesk Plus | October 12, 2020

New design, layout, and features—the all-new UI of ServiceDesk Plus Cloud is here

[embed]https://manageengine-2.wistia.com/medias/4myidwflp6[/embed] We are excited to...

Presenting SupportCenter Plus 11.0, with account management, billing contracts, field service management, and more

SupportCenter Plus | August 20, 2020

Presenting SupportCenter Plus 11.0, with account management, billing contracts, field service management, and more

We're delighted to present the all-new SupportCenter Plus. It comes with the powerful...

Introducing ServiceDesk Plus MSP version 10.5 with Time Sheet, field service management, and more!

ServiceDesk Plus MSP | January 14, 2020

Introducing ServiceDesk Plus MSP version 10.5 with Time Sheet, field service management, and more!

Start the new year, and the new decade, off right with a new service desk! The latest...

ServiceDesk Plus named Contender in the Enterprise Service Management space by independent research firm

ServiceDesk Plus | December 20, 2019

ServiceDesk Plus named Contender in the Enterprise Service Management space by independent research firm

Forrester has recognized ManageEngine as a contender in the Enterprise Service Management...

ManageEngine recognized as November 2019 Gartner Peer Insights Customers' Choice for IT service management tools

ServiceDesk Plus | December 16, 2019

ManageEngine recognized as November 2019 Gartner Peer Insights Customers' Choice for IT service management tools

ServiceDesk Plus, ManageEngine's flagship ITSM software, has helped over 100,000 service...

AssetExplorer gains an edge over other ITAM software

AssetExplorer | August 23, 2019

AssetExplorer gains an edge over other ITAM software

We have excellent news to share with you today. AssetExplorer, our IT asset management ...

ServiceDesk Plus named in Capterra's 20 most popular IT asset management solutions list

ServiceDesk Plus | August 2, 2019

ServiceDesk Plus named in Capterra's 20 most popular IT asset management solutions list

ServiceDesk Plus’ latest recognition comes from Gartner’s Capterra, which has awarded...

Introducing ServiceDesk Plus Cloud for Microsoft Teams

ServiceDesk Plus | May 22, 2019

Introducing ServiceDesk Plus Cloud for Microsoft Teams

Make IT service management more accessible.  Bring your IT help desk directly to your...

ServiceDesk Plus | December 10, 2018

Integrating Siri shortcuts with ServiceDesk Plus Cloud’s iOS app

Performing actions in ServiceDesk Plus Cloud’s iOS app using just your voice is now...

Better functional invoices, new integrations, and more introduced in ServiceDesk Plus MSP 9410

Unified service management | November 21, 2018

Better functional invoices, new integrations, and more introduced in ServiceDesk Plus MSP 9410

Your trusted MSP service desk software just got a whole lot better with a set of new...

Spice up your Spiceworks help desk with Patch Manager Plus plug-in for deploying software update

Unified service management | September 21, 2018

Spice up your Spiceworks help desk with Patch Manager Plus plug-in for deploying software update

Spiceworks offers an array of plug-ins for its help desk application. One of the latest...

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