Your IT stack is costing you millions: Four moves that delivered a 442% ROI
If you lead an IT or security team, you know the reality: Your time is constantly stolen by manual tasks, and your budget is stretched across a chaotic collection of tools. You're asked to deliver efficiency, but you're drowning in complexity.
At ManageEngine, we commissioned a Total Economic Impact™ (TEI) study by Forrester Consulting to prove what we already knew: Simplification is the new superpower.
The study modeled a composite organization that used our unified platform, Endpoint Central, to solve this chaos. The composite organization was developed by Forrester based on interviews with multiple existing Endpoint Central customers across different industries and regions. Each shared real-world insights into their deployment scope, challenges, and measurable outcomes. Using these findings, Forrester created a representative “composite” company, a 10,000-employee global enterprise that fully adopted Endpoint Central across its environment. This model serves as the baseline for the quantified financial analysis, capturing the average costs saved and productivity gains realized through complete UEM implementation.
The results were astounding: A 442% ROI with a payback period of less than six months. This success was built on four foundational, quantifiable moves that collectively generated over $3.7 million in savings.
Here is the blueprint for transformation, the four moves you need to make now:
1. The cost-cutting truth: Stop paying the complexity tax (saving: $1.1M+)
The problem: Your environment is riddled with overlapping tools for patching, remote access, asset management, antivirus, mobile device management and software deployment. You pay for five licenses when you only need one.
The solution: Consolidation. By shifting to a single, unified platform, the composite organization immediately decommissioned multiple redundant legacy tools. This unlocked an immediate $1.1M+ in savings—a dividend that funded the rest of their transformation. These savings can immediately fund your transformation project. Stop feeding the complexity tax.
2. Time reclaimed: Free your engineers from manual toil (saving: $913,000)
The problem: Manual patching drains your most expensive resource, your engineers’ time. Your most skilled engineers are reduced to glorified patch-installers, consuming time that could be spent on innovation.
The solution: Automation. The study found that automated patching reduced manual effort by up to 95%. This shift created a nearly $913,000 increase in productivity, freeing up staff to focus on strategic security initiatives and high-value work. We empower your team to be architects, not maintenance workers.
3. The help desk reset: Deliver better service for less (saving: $922,000)
The problem: Your help desk is overwhelmed by repetitive, Tier-1 requests, i.e password resets, printer setups, and software installs. This creates frustrating delays for end-users and tying up valuable support staff.
The solution: User empowerment. By deploying robust self-service and seamless remote support capabilities, the organization drastically cut down on resolution times and ticket volume. This generated $922,000 in savings while simultaneously boosting the employee experience (EX). Fast, self-guided resolution is the new standard of support.
4. Visibility is value: Turning inventory into income (saving: $820,000+)
The problem: Lack of precise, real-time asset visibility means you're almost certainly paying for unused software licenses—a hidden, recurring expense.
The solution: Precision asset management. Endpoint Central provided the clear, real-time oversight needed to track software usage meticulously. This allowed the organization to reclaim forgotten licenses and optimize purchasing, recovering over $820,000 in previously wasted funds. Visibility doesn't just improve compliance; it directly increases your financial assets.
Closing the gaps: How UEM protects your endpoints and your people
While the dollar figures above are compelling, the deepest strategic value of UEM often lies in areas that are hard to put a price tag on until a breach occurs or talent walks away.
The study highlighted two critical unquantified benefits that directly reinforce the 442% ROI:
Enhanced security posture and compliance: By consolidating control, the organization was able to enforce continuous device compliance across over 95% of its endpoints. This includes integrated features like automated patching, application control, and least privilege enforcement. This holistic approach dramatically shrinks the attack surface and reduces the window of exploitability, effectively lowering the enormous cost of potential security incidents.
Improved EX: When IT runs smoothly, the entire business benefits. Faster issue resolution, less intrusive support, and reduced downtime lead to higher employee satisfaction and productivity. This strategic improvement is vital for talent retention and operational continuity, demonstrating that UEM is not just an IT project, it's a business enablement tool.
The bottom line: Your time for transformation is now
These four strategic moves didn't just fix operational issues, they fueled a massive financial success story. The combination of cost elimination, productivity recovery, and efficiency gains delivered a 442% ROI with the investment paying for itself in less than six months.
We challenge you: Stop settling for complexity. Your organization deserves the financial and operational clarity of a unified approach.
Download the full study to explore:
A detailed ROI breakdown
Real-world case studies and customer insights from global enterprises
Actionable takeaways for IT leaders
Discover the full financial impact of ManageEngine Endpoint Central—download the study now.
About Endpoint Central
Endpoint Central is a UEM and EPP solution that manages and secures today's digital workplace across diverse device types and OSs. Acclaimed by industry analysts like Gartner®, Forrester, and IDC, it employs a single, lightweight agent to offer end-to-end device life cycle management, consolidated with security capabilities like attack surface management, threat detection and response, and compliance. Robust remote troubleshooting, self-service capabilities, and proactive analytics help reduce downtime and improve the overall end-user experience. Available both on-premises and as a SaaS solution, Endpoint Central is used by more than 25,000 enterprises globally, fitting perfectly into their existing IT infrastructures and enabling interoperability. For more information, visit manageengine.com/endpoint-central.