2017 has been a busy year for the cybersecurity industry. With the increase in vulnerabilities, security flaws, and large data breaches, the importance of IT security has been...
Search results for: applications manager
The future of Active Directory management: User onboarding
One domain that can definitely benefit from automation is Active Directory (AD) management, which forms the epicenter for all IT operations. For decades, AD management has been taxing,...
Manage Active Directory from ServiceDesk Plus? Now you can!
Why don’t help desk applications manage Active Directory (AD)? Given the wide array of features that ITSM tools natively offer, it seems like AD management...
Tackling the top four Active Directory challenges faced by IT help desks
During the course of their daily activities, IT help desks face several challenges. Among those challenges, the four most difficult are: User provisioning and deprovisioning Delegation...
Where’d you get those macarons? and other top questions from our AD one-on-ones
Last month we said you should be able to “spend less time worrying about your IT, and spend more time protecting it.” At our User Conference that we...
Building a better help desk: Part 1, trouble-free user onboarding
You sit down at your desk on Monday morning and the first thing you see is an email from HR asking you to onboard a dozen new hires. Isn’t that just a great...
#Uncomplicate your IT with integrated ITOM software
Technology is supposed to make our lives easier, but it often unintentionally makes life even more complicated. IT management tools can reign in this complication, but there are often too many tools to...
Begin your GDPR journey with privileged access management
The core of the GDPR is all about data protection; specifically, securing EU citizens’ personal data. However, the GDPR does not explicitly state how to achieve this level...
Using Foxit Reader? You might be vulnerable to network breaches
Cybersecurity and cyberattacks have become prominent topics lately. No matter how much you secure your network, vulnerabilities continue to emerge for different operating systems and applications. Most recently, security professionals have discovered...