We’re thrilled to share that market research firm International Data Corporation (IDC) has recognized Zoho’s IT division—which you know and love as ManageEngine—in two of...
Search results for: applications manager
Our new privileged identity management suite is now available!
Yes! We just launched our new privileged identity management (PIM) suite, an enterprise-grade, all-inclusive solution that enables IT admins to discover, store, control, and monitor all privileged identities...
Why Desktop Central is the best SCCM alternative
Managing endpoint devices is a tough job, especially without the right IT management software. Microsoft is a leader in the unified endpoint management field, but is...
macOS High Sierra security flaw – How to automatically patch vulnerable Macs
2017 has been a busy year for the cybersecurity industry. With the increase in vulnerabilities, security flaws, and large data breaches, the importance of IT security has been...
The future of Active Directory management: User onboarding
One domain that can definitely benefit from automation is Active Directory (AD) management, which forms the epicenter for all IT operations. For decades, AD management has been taxing,...
Manage Active Directory from ServiceDesk Plus? Now you can!
Why don’t help desk applications manage Active Directory (AD)? Given the wide array of features that ITSM tools natively offer, it seems like AD management...
Tackling the top four Active Directory challenges faced by IT help desks
During the course of their daily activities, IT help desks face several challenges. Among those challenges, the four most difficult are: User provisioning and deprovisioning Delegation...
Where’d you get those macarons? and other top questions from our AD one-on-ones
Last month we said you should be able to “spend less time worrying about your IT, and spend more time protecting it.” At our User Conference that we...
Building a better help desk: Part 1, trouble-free user onboarding
You sit down at your desk on Monday morning and the first thing you see is an email from HR asking you to onboard a dozen new hires. Isn’t that just a great...