The IT department of Bovertis B.V, a leading IT service provider for retail companies in The Netherlands, specializing in airport retail development and IT support, is tasked with managing a large number of network devices, mostly switches and routers from different device vendors.
Their customers have retail stores all over the world, which need connectivity with each other and with the Head Quarters. Bovertis caters to different kinds of retailers operating at airports, cities and even makeshift locations. Each of these requires different types of network devices ranging from DSL routers, WiFi routers to a variety of managed switches.
Managing these diverse devices, keeping them up-to-date, carrying out changes and monitoring changes were all quite challenging for them. Particularly, when devices went down, troubleshooting became a daunting task.
They found ManageEngine DeviceExpert meeting all their requirements and deployed it. Today, DeviceExpert is playing a crucial role at Bovertis in the secure and sound upkeep of the network infrastructure by providing an automated way for maintaining configurations, preventing unauthorized configuration changes, reducing human errors and ensuring network uptime.
In a case study profiled by DeviceExpert, Henk van Achterberg, Special Projects division of Bovertis explains how DeviceExpert has helped Bovertis automate the entire life-cycle of device configuration management and thereby save time, resources and improve productivity.
“DeviceExpert is a wonderful piece of software and it has immensely benefited our team. We are now making best use of our network infrastructure and we like it very much. The best part is the dedicated team behind DeviceExpert. We had several questions and configuration issues with our network equipment and the support from DeviceExpert was exemplary. I recommend network administrators to try DeviceExpert and experience the feeling that your network is properly managed without any worries,” asserts Henk.
