Identity and access management | November 21, 2014Auditing vs. Monitoring of Active DirectoryI just finished a class where I had both auditors and administrators in attendance. It was one of the best groups I have had for that reason. From...
ServiceDesk Plus | November 21, 2014ManageEngine Unveils Revamped Web UI for ServiceDesk Plus On-DemandIn the life of a help desk technician, every second can matter. Those valuable seconds are often determined...
ServiceDesk Plus | November 20, 2014itSMF India National Conference 2014: Introductions, Conversations, and Intense LearningThe annual conference of the IT service management forum (itSMF) happened in Bangalore, the Silicon Valley of...
ServiceDesk Plus | November 18, 2014Help Desk Humor: Confessions from the People Running Your IT 1. The issue can be fixed in an hour or a day or a week based on your tone 2. I know which sites you...
Free Tools | November 14, 2014Free Tools that Keep Your Websites ReliableYes, I admit it, I went to Google to learn about network and site reliability. And, guess...
Identity and access management | November 13, 2014Powershell Scripting and Disasters!So I am at a conference recently in Arizona and an attendee says to me that they used...
NetFlow Analyzer | November 12, 2014NetFlow on FortiOSFortigate now supports NetFlow export by extending its monitoring capabilities to routers...
EventLog Analyzer | November 11, 20148 Log Management Habits of Highly Effective IT Security ManagersIn today’s business environment, data is the source that drives organizations in the...
Endpoint Central | November 10, 2014Desktop Central Now Speaks Your Language!Yes, you read it right. Desktop Central, your integrated desktop and mobile device...
Identity and access management | November 7, 2014Monitoring of Active Directory Changes Made EasyThere are some things that Microsoft builds into their product that are just amazing,...