Hi All,
My dissection of our eBook into smaller division continues. In my previous blog I introduced real-time IT and explained why it is required. Today I will try to throw some light on how ManageEngine is helping to achieve visibility into real-time IT and help IT operate at the new speed of businesses. This is something that was blogged about in the APM Digest too. As mentioned earlier, we are also doing a Webinar on January 25th on the same topic to share some real-time experience. Click here to register for same.
Enough has been said about the way businesses operate in today’s challenging economic conditions and we all know how much today’s businesses depend on IT. But is IT ready to handle such a dynamic fast pace? Do we have enough visibility into the IT infrastructure to troubleshoot the problems giving minimum downtime? Are customers getting the seamless experience they want while using the application?
Gartner says,” Today’s business demands quality of service, application availability managed to service-level agreements (SLAs) and agility responsiveness, which relies on higher degrees of IT operations efficiency.”
So how does ManageEngine help to answer those questions? I would look at this from the application perspective as that is one module that connects to the business world and all the infrastructure that runs are to support those business critical applications. Today’s APM solutions integrate five distinct dimensions of application performance; each one essential and complementary to each other. These dimensions include the following:
End-user experience monitoring
Runtime application architecture discovery, modeling and display
User-defined transaction profiling
Component deep-dive monitoring in application context
Analytics and Application Performance Management Database (PMDB)
All the dimensions mentioned above are explained in our eBook. We have also explored each one of them in depth in our APM digest blog.
ManageEngine IT360 combines the best of application performance management and end-user experience monitoring in a single pane of glass for integrated IT management that enables IT organizations to:
• Reduce downtime and increase IT-service quality and end-user satisfaction
• Optimize resources and
increase efficiencies with more issues resolved at the first level of support
• Remove delays and gaps in the fault-to-resolution process of reducing mean time to repair (MTTR)
Read more on what such integration, of the APM dimensions mentioned above, enables organizations to achieve, in the eBook.
Cheers,
Suvish
Related Links:
Register for the webinar: The first steps to real-time IT at http://ow.ly/8fOVB
Download the related, free eBook, “The Evolution to Real–time IT,” at http://ow.ly/7G4xb
