1024x768In the research report, “The Value of Integrating Availability and Performance Management and Service Desk Tools", Gartner wrote that "Today's business demands quality of service, application availability managed to service level agreements (SLAs), and agility which relies on higher degrees of IT operations efficiency." This is exactly what I am trying to explain using the diagram given above-the visibility into service management from the same performance-management console.
Lets understand how visibility into real-time IT helps IT to operate at the speed of new businesses. As illustrated in the diagram given above, as long as you have a dashboard that keeps engineers updated about what’s happening in the underlying applications it’s easy to find the component that is malfunctioning and fix it before it causes an outage.
From our recent studies on the load an APM tool takes to run business-critical applications I believe it is essential to implement the following five integration-strategies which was even approved by recent Gartner research. We are taking a deeper dive in to these 5 dimensions in an APM Digest blog, click here to read
- End-user experience monitoring: Capturing data about how end-to-end application availability, latency, execution correctness, and quality appear to an end user.
- Runtime application architecture discovery, modeling, and display: The discovery of the software and hardware components involved in application execution and the array of possible paths across which these components communicate to enable that involvement.
- User-defined transaction profiling: Tracing events as they occur among components or objects as they move across the paths discovered in the second dimension. This is generated in response to a user’s attempt to cause the application to execute what the user regards as a logical unit of work.
- Component deep-dive monitoring in application context: Fine-grained monitoring of resources consumed by events occurring within the components discovered in the second dimension.
- Analytics and Application Performance Management Database (PMDB): Marshaling techniques, including behavior-learning engines, Complex-Event Processing (CEP) platforms, log analysis, and multi-dimensional database analysis discover meaningful and actionable patterns in the typically large datasets generated by the first four dimensions of APM.
We have released an e-book on the evolution of real-time IT. This e-book also includes a research report from Gartner on “How to Augment APM with Conventional Monitoring.”.Click here to download the report for free.Thank you for reaching out! We'll get in touch with you shortly.
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