Questions are the life line of any support team. The more the questions asked, the better the customer support becomes. Our customer support has become...
Hot on the Plate – II
So here is the Main Course for SupportCenter Plus 7012. There were lot of queries from our customers on one particular integration. Yes, finally SupportCenter...
Hot on the Plate – I
I am not here to give you release updates and issue fixes, but talk to you about some nice features that have come up in...
What’s Cooking in SupportCenter?
Gmail calls it ‘Emails for the truly lazy’. Nope, don’t worry we are not starting an email service. We are just introducing Canned Responses feature...
Si Parla Italiano
From today, with the latest edition of SupportCenter Plus, we join the wonderful people of Italy ( like the above), to speak Italian. We will...
SupportCenter Plus Service Pack-7008 Released
For the past few days, ManageEngine blogs are full with product release and hotf ix posts. So we thought, Why not release something from SupportCenter...
ME’s Masterpiece
September 8th was the day on which Michael Angelo’s David, the eternal masterpiece of the sculptor unveiled. September 8th will be the day on which...
The Road Ahead…
I am not here to speak about the Bill Gates’ book…but something more interesting than that. We had so many requests, rants and even strong...
SupportCenter Plus in destinationCRM ’08
destinationCRM 2008 is organized by the CRM Magazine, one of the premier magazines in the CRM domain. destinationCRM returns to New York city with its...