Your Questions Answered…

Questions are the life line of any support team. The more the questions asked, the better the customer support becomes. Our customer support has become better by your queries. We thank you for it.

In making it even better, we …

SupportCenter Plus 1 min read Read

Hot on the Plate – II

So here is the Main Course for SupportCenter Plus 7012. There were lot of queries from our customers on one particular integration. Yes, finally SupportCenter Plus will have Active Directory Integration from 7012.

Active Directory Integration:

Active Directiory Integration is …

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Hot on the Plate – I

I am not here to give you release updates and issue fixes, but talk to you about some nice features that have come up in the recent release of SupportCenter Plus – 7012. Of course, it’s a follow up from …

SupportCenter Plus 2 min read Read

What’s Cooking in SupportCenter?

Gmail calls it ‘Emails for the truly lazy’.

Nope, don’t worry we are not starting an email service. We are just introducing Canned Responses feature in SupportCenter Plus. There are innumerous support questions which bog your support team daily. …

SupportCenter Plus 1 min read Read

Si Parla Italiano

From today, with the latest edition of SupportCenter Plus, we join the wonderful people of Italy ( like the above), to speak Italian. We will help the Italian companies to support their people in their own language. Italy, it’s …

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SupportCenter Plus Service Pack-7008 Released

For the past few days, ManageEngine blogs are full with product release and hotf ix posts. So we thought, Why not release something from SupportCenter Plus too… Common Guys, our developers are also working  (!$@#&!). Just Kidding folks.This is 

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ME’s Masterpiece

September 8th was the day on which Michael Angelo’s David, the eternal masterpiece of the sculptor unveiled. September 8th will be the day on which ManageEngine starts its journey in to the realms of Europe.

ManageEngine is organizing …

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The Road Ahead…

I am not here to speak about the Bill Gates’ book…but something more interesting than that.

We had so many requests, rants and even strong criticisms on the road map issue. So here we are coming up with the Road …

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SupportCenter Plus in destinationCRM ’08

destinationCRM 2008 is organized by the CRM Magazine, one of the premier magazines in the CRM domain. destinationCRM returns to New York city with its third annual conference on August 19 – 20, 2008 at Marriott Marquis, New York.

SupportCenter Plus 1 min read Read