Is CEM the Future?

Have you ever checked whether your customers are satisfied with your product?Have you ever got a feedback from your customers?Have you ever used your product to see how your customer experiences it?If the answer is NO!!!, then …

SupportCenter Plus 2 min read Read

Bye Bye Ben…

No Support without Ben

“How lucky we are, to have someone, who makes saying goodbye so hard”…

SupportCenter Plus bids adieu to Ben alias Benedict, who was one of the back bones of the Support Team. He is on his way to England …

SupportCenter Plus 1 min read Read

Get Smart ! Deploy Customer Self-Service Portal

Take this situation; I call my broadband customer care for a simple configuration of my MAC OSX for the Internet. I have to press 1, then 3, then 1 (etc. I think I have to press numbers at least

SupportCenter Plus 2 min read Read

We have started Blogging…

Whooooohooooo

Supportcenter Plus has started blogging. SupportCenter Plus is a web based Customer Support Software, which primarily focuses on…. (wait,wait,wait).… Its not the corporate website, its a blog and it is meant to be informal, democratic and path

SupportCenter Plus 1 min read Read

About

This is an example of a WordPress page, you could edit this to put information about yourself or your site so readers know where you are coming from. You can create as many pages like this one or sub-pages as …

SupportCenter Plus 1 min read Read