Evaluating ServiceDesk Plus vs TrackIT

It is OK to read this post even if you have purchased ServiceDesk Plus already. It will give you a lot of re-assurance. If you...

ServiceDesk Plus 3 min read Read

ServiceDesk Plus Jamin’ Jamaica

This is the first time a whole month has just whizzed past me, just like that whizzzzz We had a great ServiceDesk Plus training session...

ServiceDesk Plus 2 min read Read

Become a ServiceDesk Plus Insider

This is an open invitation to customers and prospects to work closely with us as we build the products you want to work with everyday....

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ServiceDesk Plus Ad in SupportWorld

ServiceDesk Plus Ad in SupportWorld, Yes that’s what kept me from blogging. This is the first time we are doing a print Ad for ServiceDesk...

ServiceDesk Plus 1 min read Read

Get SDP Database Into Great Shape

Just like one of those classic weight gain problems. We found that a few customer ServiceDesk Plus databases have taken in all the junk emails...

ServiceDesk Plus 3 min read Read

Reporting Live on ServiceDesk Plus Release 5500

ServiceDesk Plus 5500 was actually released on the 4th of July, quite a memorable date right! ServiceDesk Plus Reports are enhanced to a great extent...

ServiceDesk Plus 1 min read Read

A Snap Test for your IT Help Desk Staff

– Are your IT Help Desk Staff informed on the latest developments in the industry – Are your new support staff guided on an continous...

ServiceDesk Plus 1 min read Read

What Next? Italian or Brazilian Portuguese or…

After our localized release of SDP, the first ones to hit us (with lot of mails and posts) were our Italian Prospects (fans) saying “You...

ServiceDesk Plus 1 min read Read

SDP speaks Spanish, Portuguese, German, French, Swedish…

…Japanese, and Chinese. Yes, we have released ServiceDesk Plus in 7 languages.. http://manageengine.adventnet.com/products/service-desk/localized-versions.html more language support is going to follow. Now you can extend the...

ServiceDesk Plus 1 min read Read