We are excited to announce that we are introducing single-touch workflow automation for ServiceDesk Plus Cloud, helping enterprises accelerate their service desk productivity by eliminating...
Minimize o tempo de inatividade de uma rede com uma ferramenta ITSM
Se você é um administrador de uma rede corporativa, você sabe melhor do que ninguém como os tempos de inatividade podem ser desastrosos. Um estudo...
ManageEngine ServiceDesk Plus awarded SERVIEW CERTIFIEDTOOL Seal of Quality for 13 ITIL® 4 practices
We are delighted to announce that ServiceDesk Plus, our IT service management (ITSM) platform, has received certification for 13 ITIL 4 practices from SERVIEW GmbH,...
The growing interoperability between workspace management and ITSM
As economies gradually open up, it is becoming clearer that the hybrid work model is here to stay for increasingly more organizations. This has increased the...
ManageEngine recognized in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools
ManageEngine has been named a Niche Player in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools. This is the second consecutive year that ManageEngine...
Updates to ServiceDesk Plus Cloud for Microsoft Teams: Enhanced chatbot, ESM, and UI
2020 has seen a surge in the number of organizations embracing remote work to adapt to the new normal, leading to increased reliance on digital...
New design, layout, and features—the all-new UI of ServiceDesk Plus Cloud is here
We are excited to launch the all new user interface for ServiceDesk Plus Cloud, the flagship ITSM software from ManageEngine. This latest UI update takes...
ServiceDesk Plus named Contender in the Enterprise Service Management space by independent research firm
Forrester has recognized ManageEngine as a contender in the Enterprise Service Management (ESM) space in its latest Forrester Wave: Enterprise Service Management, Q4 2019 report. The report covered twenty-three criteria...
ManageEngine recognized as November 2019 Gartner Peer Insights Customers’ Choice for IT service management tools
ServiceDesk Plus, ManageEngine’s flagship ITSM software, has helped over 100,000 service desks around the globe streamline and efficiently manage their IT service management processes. Now,...