Our upcoming webinar, ITSM and ITOM: Ensuring high availability and business continuity with ManageEngine, is fast approaching! Haven’t registered yet? Here are four compelling reasons why you won’t want to miss it.

1: ‌Ensuring audit-readiness with an accurate, up-to-date CMDB

Maintaining an up-to-date CMDB in a manually managed environment can be challenging, often resulting in issues like noncompliance and security vulnerabilities.

We will walk you through how OpManager’s automatic discovery feature effortlessly syncs assets with ServiceDesk Plus in real time, keeping your CMDB accurate and audit-ready and minimizing the need for manual updates.

2: ‌Speeding up configuration item troubleshooting with dependency mapping

When a device encounters an issue or needs a replacement, understanding its dependencies is critical for identifying the impact on other devices. Without this visibility, the MTTR can significantly increase.

We’ll dive into how OpManager’s advanced mapping capabilities can drastically lower your MTTR by offering in-depth insights across multiple layers:

  • The network level: Layer 2 mapping

  • The infrastructure level: Virtual machine mapping

  • The application level: Application discovery and dependency mapping

  • Observability: Comprehensive visualizations of key dependencies

3: Real-time monitoring of assets’ health, availability, and performance

Monitoring asset health, availability, and performance in real time is challenging in a manual setup. A proactive approach to network monitoring is far more effective than a reactive one.

We will give you a deep dive into how OpManager’s real-time network monitoring keeps you constantly updated on asset health and performance. Additionally, learn how OpManager’s integration with ServiceDesk Plus automates ticket creation from alarms, streamlining issue management.

4: Reducing alarm fatigue with intelligent alarm correlation

While alarms are essential, frequent unnecessary alerts can be overwhelming and may cause critical ones to be missed.

To help you stay focused, we will explore how OpManager’s alarm correlation feature filters out irrelevant alerts, delivering only critical, actionable notifications to your team. This streamlined approach will reduce noise and ensure that your team’s attention is always on what matters most, boosting both efficiency and productivity.

Secure your spot today to transform your ITSM

Date: Oct. 22, 2024

Time: 3pm IST

Don’t miss this opportunity! This session is tailored to IT professionals seeking to streamline their ITSM workflows and boost their overall efficiency.