Flexible Portal with easy-to-customize options

When your customer lands in a portal from the website through the Support link, the customer should feel that the portal resembles the website to...

SupportCenter Plus 1 min read Read

Thank you, ServiceDesk Plus users!

ServiceDesk Plus Voted WindowsNetworking.com Readers’ Choice Award Winner in Help Desk Category. We read that as “Users of ServiceDesk Plus give a pat on their...

ServiceDesk Plus 1 min read Read

Section 179: Instant Tax Deduction Gives You Cash In Hand But 5 Days To Go

What is Section 179? Section 179 Deduction is part of The Small Business Jobs and Credits Act of 2010 that helps Small and medium business...

AssetExplorer 2 min read Read

Expect The Forgot Password Storm, After Holidays

The Forgot-Password-Storm happens every year after the holidays. It’s the magical first day when users dragging themselves back after long holidays don’t remember their login...

AssetExplorer 2 min read Read

SupportCenter Plus 7.7 Released.

       We just released SupportCenter Plus (SCP) 7.7 .  The release is bundled with a lot of good features like the Real-time Dashboards...

SupportCenter Plus 1 min read Read

End of Life!

In the Asset Lifecycle once an aging asset begins to hamper productivity, the organization needs to have a formal end of life strategy in place...

AssetExplorer 1 min read Read

Are you using the right ITAM solution?

  Checklist for a good ITAM solution:   Your ITAM solution should help you…   • Stay compliant with license agreements  • Eliminate spending on unused software • Manage...

AssetExplorer 1 min read Read

Craft an Efficient & Rational—Software Usage Policy

  In the IT world, we have a tendency to envision end users as an occupational hazard—a risky yet inevitable part of our profession.  After...

AssetExplorer 3 min read Read