We have excellent news to share with you today. AssetExplorer, our IT asset management (ITAM) solution, has been named the Best Enterprise ITAM Software of...

AssetExplorer: PCMag Editors’ Choice for an ITAM system
Well, October has started off sweet for ManageEngine with another big endorsement. AssetExplorer, our exclusive IT asset management software, was just rated “Excellent” by PCMag editor Lanette Creamer. Creamer designated AssetExplorer as PCMag’s Editors’ Choice, recognizing its value...

Different Kinds of Help Desk Callers – Helpdesk Humour
Embed Code: <img src=”http://www.manageengine.com/products/service-desk/images/helpdesk-infographics.jpg” alt=”Different kinds of Help Desk Callers” /><p><em>Image originally posted on <a href=”http://www.manageengine.com/products/service-desk/helpdesk-infographics.html”>Help Desk Infographics, ManageEngine ServiceDesk Plus</a></em></p> Share & Get a...

Project Management in ITSM is not arm wrestling. It is simply thoughtful.
I know many of you would already have a separate project management tool for managing your IT and would have jumped to the conclusion that...
Rule out déjà vu with Problem Management
Problem management is one of the processes that is often disregarded or ignored as not being important or critical, when in real time it is...
ManageEngine and Microsoft Facts – Straight Up
I am responding again to Shijaz Abdulla’s post as I wanted to clear the air. ManageEngine Respects Microsoft, A Lot We have a lot of...
Facts Revealed: Beyond Microsoft Partner Technology Advisor’s Mythbusters
In Reponse to: http://www.microsoftnow.com/2012/02/how-a-manageengine-partner-spreads-fud.html Facts Behind Mythbuster #1 I agree, it’s absurd to compare ManageEngine products with a complete enterprise-gas (oops class) datacenter/private cloud management suite...
Section 179: Instant Tax Deduction Gives You Cash In Hand But 5 Days To Go
What is Section 179? Section 179 Deduction is part of The Small Business Jobs and Credits Act of 2010 that helps Small and medium business...

Expect The Forgot Password Storm, After Holidays
The Forgot-Password-Storm happens every year after the holidays. It’s the magical first day when users dragging themselves back after long holidays don’t remember their login...