Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we discuss the escalating...
How to build a successful ITSM practice
Imagine you’re in an IT service desk team facing one of the following situations: 1. A major incident impacts your service availability and brings down half...
Five worthy reads: The road to empowering employees through data democratization
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In the first Five worthy reads of...
The Vanadium: Windows 10 1909 feature pack rollout
The bi-annual feature update of Windows 10 has officially rolled out to mainstream users. With all the prerequisites met, the feature pack can be automatically downloaded and synchronized from...
Five worthy reads: Insider threats—what’s in the cards for 2020?
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore the growing...
Stopping shadow IT from looming over the cloud
After ages of struggling to get VPNs to reach work resources remotely, none of us could have dreamt of the sheer simplicity cloud applications are offering us right...
Five worthy reads: Cybersecurity drift: Leveraging AI and ML to safeguard your network from threats
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, sticking with October’s cybersecurity awareness...
Best practices for efficient password management: Tips, tricks, and techniques
Microsoft Active Directory made its inception nearly two decades ago. Since numerous organizations have depended on Active Directory to manage their IT landscapes. Over the...