I read this interesting article yesterday on HBR blogs titled “The First Two Steps Toward Breaking Down Silos”, in which the author writes: “When we...
Active Directory Integration with ServiceDesk Plus On-Demand
This is ONE BIG NEWS: ServiceDesk Plus On-Demand and Active Directory say ‘ I do’ You can now integrate ServiceDesk Plus On-Demand with your Active...
ServiceDesk Plus On-Demand is Generally Available Now!
We take great pleasure in announcing the General Availability of ServiceDesk Plus On-Demand, a SaaS based IT help desk and asset management application. This release is particularly...
Top tip of Week #1: How to Discover Your Network Devices Quickly!
One of salient features of IT360 is its ability to easily detect and add critical network devices and start monitoring them. In today’s blog post,...
Is Solarwinds going the Big 4 way?
Last week Network management point-product vendor Solarwinds Inc.(NYSE: SWI) announced that it is acquiring Storage Management vendor Tek-Toolsfor $42M in cash and stock. I can...
Why should you choose ManageEngine IT360?
While talking to one of our prospects a while back, he asked us a question “Why should I choose ManageEngine IT360?” After all, he had...
And now it is IBM Tivoli Live ! But, does IBM understand the mid-market expectations ?
Michael Coté of RedMonk provides a good analysis of IBM Tivoli Live, an on-demand IT management system, launched last week. Apparently, IBM wants to target...
Three Different Operations You Can Perform in Dashboard View
At ManageEngine IT360, we always strive to ensure that the user must be able to perform complex tasks with little or minimal effort. In this...
Assign and Automate Ticketing for your Business Service
When a server goes down or when the response time of a database query exceeds the normal query execution time, any monitoring system in place...