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Home / Author:Siddharth

  • Siddharth
    Siddharth Marketing Analyst | ServiceDesk Plus
    Introducing single-touch workflow automation in ServiceDesk Plus Cloud

    ServiceDesk Plus | June 21, 2023

    Introducing single-touch workflow automation in ServiceDesk Plus Cloud

    We are excited to announce that we are introducing single-touch workflow automation for...

    ManageEngine recognized in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools

    ServiceDesk Plus | September 10, 2021

    ManageEngine recognized in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools

    ManageEngine has been named a Niche Player in the 2021 Gartner® Magic Quadrant™ for IT...

    Updates to ServiceDesk Plus Cloud for Microsoft Teams: Enhanced chatbot, ESM, and UI

    ServiceDesk Plus | July 8, 2021

    Updates to ServiceDesk Plus Cloud for Microsoft Teams: Enhanced chatbot, ESM, and UI

    2020 has seen a surge in the number of organizations embracing remote work to adapt to...

    How to build a successful ITSM practice

    General | January 21, 2020

    How to build a successful ITSM practice

    Imagine you're in an IT service desk team facing one of the following situations: 1. A...

    ManageEngine recognized as November 2019 Gartner Peer Insights Customers' Choice for IT service management tools

    ServiceDesk Plus | December 16, 2019

    ManageEngine recognized as November 2019 Gartner Peer Insights Customers' Choice for IT service management tools

    ServiceDesk Plus, ManageEngine's flagship ITSM software, has helped over 100,000 service...