We’re elated to announce that ManageEngine has been recognized in the 2023 Gartner® Magic Quadrant™ for Application Performance Monitoring and Observability.

Read the full report

The Gartner Magic Quadrant evaluates vendors in the APM market based on their ability to execute and completeness of vision. The Ability to Execute evaluation criteria used in this Magic Quadrant are Product or Service, Overall Viability, Sales Execution/pricing, Marketing Execution, Customer Experience, Operations and Market Responsiveness/Record.

The report provides expert  insights through:

  •  Glimpse into the APM and observability landscape
  •  The emerging trends within the market
  •  An analysis of APM and observability vendors
  •  The latest evaluation criteria from Gartner

What we believe sets us apart

ManageEngine provides two solutions for APM and observability: Applications Manager (on-premises) and Site24x7 (cloud). Here’s what sets these solutions apart:

Easy to set up and use: We craft solutions that are easy to deploy and use. Most APM solutions are complex and takes months to setup, involving huge costs and extensive training. Our products can be installed within minutes and rapidly provide valuable insights immediately after deployment.

Unified observability platform: Our comprehensive observability solutions offer a unified console for application performance monitoring, infrastructure monitoring, and digital experience monitoring, providing a full stack view of your system’s performance. This approach sets our solutions apart, eliminating the need for you to invest in multiple tools and enables seamless correlation and analysis of data across various monitoring domains. The results are enhanced efficiency and comprehensive insights for your organization.

Transparent and affordable pricing: Our solutions provide transparent and affordable pricing models that eliminate surprises or hidden charges. Building on our commitment to provide cost-effective pricing and a clear understanding of costs, we prioritize customer satisfaction to ensure that organizations can easily budget for and scale their monitoring needs without breaking the bank.

Leveraging homegrown AI model: Harnessing the power of our proprietary AI solution, Zia, our solutions leverage AI capabilities to provide proactive insights, optimize performance, and deliver personalized user experiences. Without relying on black-box AI models, our solutions prioritize transparency and interpretability, empowering users to comprehend the underlying logic and rationale of AI-generated insights and actions.

Our vision for the future

In the coming year, we’ll enhance the unified experience as our product roadmap focuses on substantial enhancements to our application performance monitoring and cloud monitoring capabilities. We are enthusiastic about harnessing the potential of AI and ML to deliver targeted contextual recommendations, seamlessly correlate events, and conduct in-depth root cause analysis. By combining these strategic initiatives, we are poised to elevate our offerings, exceed customer expectations, and set new benchmarks for a seamless and optimized user experience.

Wondering what all the buzz is about? Schedule a personalized demo at a time convenient for you, and check out these solutions on your on: on-premises | cloud.


Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner, Magic Quadrant for APM and Observability, Gregg Siegfried, Mrudula Bangera, 5 July 2023