I am sure you should have come across any one of these messages below, in ManageEngine Applications Manager.

1. Authentication Failed. Kindly provide the correct username and password

2. SNMP Agent is not running in the system. Kindly start the SNMP Agent for Monitoring.

However, the Administrator or Technician may not know when such messages pop up in the Web Client. A configuration change has to be done in order to receive such system error notifications.

Follow these 3 easy steps :

Step 1 : Add the line, as below, to [AppManager_HOME]\conf\AMServer.Properties file.

am.sendmonerrormail.enabled=true

Save the file.

Step 2 : Click Admin -> User Administration -> Select “Admin” User and enter the administrator’s email address. If this is not configured, the emails will be sent to the address configured in Admin -> Configure Mail Server.

Step 3 : Restart ManageEngine Applications Manager service.

System Errors will now be notified, if the error still persists for 3 consecutive polls. The Administrator will start to receive notifications for any such system errors.

Kevin

  1. nicolas_me

    Hi, I tried this config but nothing happens. I killed the snmpd agent from one of my solaris servers in order to reproduce the error and no email is sent.