Happened to read this article in Computer World about how hotel reservations system crashed at MGM Mirage. It had caused check-in and check-out problems for thousands of guests in seven hotels in Las Vegas and elsewhere. “We haven’t narrowed down the problem to a specific cause,” the spokeswoman of MGM Mirage said. “I would be hesitant at this point to say it was the reservation system. The issue could lie in an underlying application or process.”
This is definitely a nightmare for the IT department of the hotel. I would definitely not like to be in such a soup. 🙄
You can see for yourselves..how important it is to have a reliable application performance monitoring solution in place to foresee such problems, monitor proactively, and be able to alert the IT department beforehand.
No prices for guessing why Wynn, Las Vegas is not affected ! 😆
Susan
You’re right. Thanks for correcting.
No prices? I think you spell that with a “z”…. “prizes”.