According to a recent survey by Spiceworks, many business use either the on-premises (82 percent of businesses) or cloud (53 percent of businesses) version of Office 365, with an additional 17 percent of companies planning to start using Office 365 within the next two years. With the number of enterprises moving towards Office 365, it’s important to prepare for challenges that will inevitably arise with an Office 365 setup.

Service outages are real

Although cloud workspaces have many advantages, no cloud provider is immune to service outages—even Office 365. Office 365 service outages can temporarily disrupt business processes, including scheduled calls with customers and online meetings, or bring them to a halt entirely.

Where does Office 365 fall short?

  • While Microsoft does provide notices about Office 365 service outages, these notices are only available in the service dashboard, which means administrators have to constantly keep checking that dashboard, adding to their already demanding workload.
  • The Service Health Dashboard (SHD) does not provide real-time notifications on service outages. No one can afford to wait while the SHD updates, as it causes a lag in detecting and responding to service outages.
  • There is no option to access monitoring data that’s older than 30 days. This is a serious drawback, as access to historical data is essential when legal or security issues arise.

How to conquer these shortcomings?

O365 Manager Plus is an extensive Office 365 administration solution with monitoring capabilities to help you overcome the drawbacks of Office 365 by providing the features missing from it. Below are some of the more noteworthy monitoring features that O365 Manager Plus has to offer:

  • A centralized console for monitoring: With O365 Manager Plus, you won’t have to switch between monitoring applications. You can monitor the health of Exchange Online, Azure Active Directory, OneDrive for Business, Skype for Business, and ten other Office 365 services all from one, central location.
  • Real-time alerts: Receive instant email notifications on service incidents, and cut out those constant visits to the SHD for updates.
  • Historical data: Gain access to historical Office 365 service health monitoring data that’s older than 30 days.
  • In-depth graphs: View graphs illustrating the health status of Office 365 services to facilitate quick decision making.

Are you still looking for a single solution that meets all your Office 365 needs? Take an in-depth look at the features offered by O365 Manager Plus, and download a free, 30-day trial to evaluate these features at your own pace. Already enjoying the extensive Office 365 reporting, management, auditing, and alerting features of O365 Manager Plus? Get your hands on the newest monitoring features by upgrading to the latest build.

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