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Latest Stories

BYOD management: Adapting to the evolving requirements

Mobile Device Manager Plus | October 24, 2016

BYOD management: Adapting to the evolving requirements

While the bring your own device (BYOD) trend helps organizations reduces infrastructure costs, only a fraction of those organizations — 16 percent —...

Halloween contest: What is your biggest fear? Zombies or hackers?

EventLog Analyzer | October 21, 2016

Halloween contest: What is your biggest fear? Zombies or hackers?

It’s that time of the year again when as the leaves fall, we brace ourselves for copious amounts of pumpkin in...

Placing Google users into Active Directory with ease

ADManager Plus | October 20, 2016

Placing Google users into Active Directory with ease

Many organizations that use Active Directory also use Google for applications and communications. Google has a...

Desktop Central adds support for Windows Server 2016.

Endpoint Central | October 19, 2016

Desktop Central adds support for Windows Server 2016.

Microsoft has announced the general availability of Windows Server 2016, and you can start managing it...

Featured

ServiceDesk Plus

[Free e-book] ITSM doesn’t have to be a struggle—simplify it with ITOM integration

CloudSpend

AWS Lambda’s INIT billing update: What’s changing and why it matters for your cloud costs

ITOM-ITSM integration webinar

ServiceDesk Plus

[Webinar] ITOM and ITSM: A unified approach to incident, asset, and change management

General

Top tips: Keep AI chatbots out of your business!

Patch Manager Plus

February Patch Tuesday comes with fixes for 55 vulnerabilities, including 4 zero-days

8 KPIs that every IT help desk needs to know - KPI 5: First call resolution rate

ServiceDesk Plus | October 18, 2016

8 KPIs that every IT help desk needs to know - KPI 5: First call resolution rate

Earlier, I introduced the eight KPIs that are critical to every IT help desk. These KPIs...

Dynamic group membership based on user properties

ADManager Plus | October 14, 2016

Dynamic group membership based on user properties

When a group fails to contain the correct members, access to resources or to a network...

Eliminate alerts about scheduled downtime

AlarmsOne | October 10, 2016

Eliminate alerts about scheduled downtime

The IT infrastructure of any enterprises needs regular maintenance. Each time you schedule...

EventLog Analyzer | October 7, 2016

Looking beyond Windows part 2: Application log management

Earlier, we discussed how effective syslog management can improve your network's security....

Identity and access management | October 6, 2016

Display name for users in Active Directory

Have you noticed that in Windows not everything is as it seems? For example, Group Policy...

Experience uninterrupted service of Desktop Central

Endpoint Central | October 4, 2016

Experience uninterrupted service of Desktop Central

Nobody likes outages. We all have a Plan B to avoid having to deal with the unexpected for...

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Featured

ServiceDesk Plus

[Free e-book] ITSM doesn’t have to be a struggle—simplify it with ITOM integration

CloudSpend

AWS Lambda’s INIT billing update: What’s changing and why it matters for your cloud costs

ITOM-ITSM integration webinar

ServiceDesk Plus

[Webinar] ITOM and ITSM: A unified approach to incident, asset, and change management

General

Top tips: Keep AI chatbots out of your business!

Patch Manager Plus

February Patch Tuesday comes with fixes for 55 vulnerabilities, including 4 zero-days