Desktop Management Software | Enterprise IT Management Blog from ManageEngine

 Microsoft recently have released the beta version of Office Professional Plus 2010 with some new exiting features like OneNote, Publisher, PowerPivot Add-in, etc. 

You can register and download the Beta version from here: http://technet.microsoft.com/hi-in/evalcenter/ee390818.aspx

The beta version do not require a license key to activate the product; can be installed and tried for free. The installation is pretty similar to Office 2007. You can also install Office 2010 silently to multiple computers by creating an MSP file.

Want to install Office 2010 beta to multiple computers? You don't have to run around to install manually; use Desktop Central instead.  Ideally, the following will be the steps to install Microsoft Office Professional Plus 2010 Beta to multiple computers at once:

Step 1: Create a common network share to store the required installable. The network share should have read permissions to the Everyone group and should be accessible from all the computers to which you are trying to install.

Step 2: Download the beta version and extract the contents

  1. Download the Microsoft Office Professional Plus 2010 Beta from: http://technet.microsoft.com/hi-in/evalcenter/ee390818.aspx
  2. Select Start --> Run and type %temp% and clear all the unused files/folders.
  3. Run the ProfessionalPlus-32.exe. This will first extract the required files in the Temp directory before installing it. Once the extraction is complete, you will see the installation wizard. 
  4. Select Start --> Run and type %temp%. You will now find a new folder with the extracted contents of Office 2010.
  5. Copy all the extracted contents with the same directory structure to the share.
  6. Exit the installation wizard.
Step 3: Customize the Installation
  1. Open a command prompt and change directory to the network share where you have copied the installable.
  2. Type setup.exe /admin . This opens the office customization tool from where you can specify the license/company information, change the outlook profiles etc. Since this is a beta version, you do not require the license key.
  3. You need to select the Display Level as None and select the Suppress Modal check box.
  4. After making the necessary customization, save the customized file as, say, custom.MSP
  5. The MSP file should also be saved in the same network share.
Step 4: Adding the Package in Desktop Central
  1. From the Desktop Central client, select Software Deployment tab --> Add Package button
  2. Select Package Type as "MSIEXEC/EXE/ISS/Command"
  3. Specify a name for the application.
  4. Specify the "Installation Command with Switches/Arguments" as <share_name>\setup.exe /adminfile <share_name>\<msp file name>
  5. Click Add Package
Step 5: Deploy to Target Computers
  1. Select the Package added in step 4 and cilck Install/Uninstall Software
  2. This creates an Install Software configuration with the package selected.
  3. Select the target computers.
  4. Specify the schedule options, if required and click Deploy.
Sounds easy ! Try for yourself.

Cheers!

Microsoft, on Thursday announced an advance notification on the patches that will be released next Tuesday. The announcement reminds us of the earlier bulk patch releases during October 2009.

This month, there will be 13 security bulletins addressing 26 vulnerabilities - five rated Critical, seven Important, and one Moderate. Eleven of the 13 bulletins affect Windows and two bulletins affect Microsoft Office. The Office patches won't apply to newer versions Office 2007 and Office 2008 for Mac that come equipped with more advanced security functions. The table below provide the total number of bulletins with regard to the operating system version:

Version

Critical

Important

Moderate

Low

Total

Windows 2000

5

3

1

0

9

Windows XP

5

2

1

0

8

Windows Server 2003

4

3

2

0

9

Windows Vista

3

3

0

0

6

Windows Server 2008

3

4

0

1

8

Windows 7

3

2

0

0

5

Windows Server 2008 R2

3

1

0

1

5



Fix for GDI+ popup issue on windows 2000 OS

Jan 21 2010 11:01:34 AM Posted By : romanus
Comments (0)

Hi Folks,

Greetings.

Few of the Desktop Central users, who uses MS Windows 2000 Operating Systems, has experienced a pop-up issue.  The error is typically read Path to GDIPlus.dll file is missing or simply a message conveying GDIPLUS.DLL file is missing (or atleast it is not in the path).  The reason for the pop-up was the system couldn't locate gdiplus.dll which is used by Desktop Central.  Since these latest DLL is not available with MS Windows 2000 computers we get this error.

Microsoft has the solution for this. The following Knowledge base article describes this

MS Knowledge Base Article

http://support.microsoft.com/kb/915052

and below given is the actual patch file to be downloaded for GDI+

GDIplus.dll download URL

Though the name has XP, it is applicable for windows 2000.  I've pasted the System Requirement path from the same KB

 System Requirements

Supported Operating Systems: Windows 2000 Service Pack 4
; Windows Server 2003 Service Pack 1; Windows Server 2003 Service Pack 2; Windows Server 2008; Windows Vista; Windows Vista Service Pack 1; Windows XP Service Pack 2; Windows XP Service Pack 3

System Requirements: Microsoft Windows® 2000 Service Pack 4 (Professional or Server)

As mentioned in the KB you will get a directory structure (you can specify the folder to extract) and in the extract you'll find GDIplus.DLL.  You need to copy this and place it in the path (typically system32 folder).  This will resolve the gdiplus.dll pop issue on the Windows 2000 OS computers.


regards

romanus


 The recent attack on Google using the vulnerability in Internet Explorer has led Microsoft to release a patch to fix this vulnerability. Earlier Microsoft, vide its Security Advisory, had stated that it is investigating this issue.

On Jan 20, 2010 they have issued an advance notification stating that a patch to fix the IE vulnerability will be released on Jan 21, 2010. The bulletin will be for Internet Explorer to address limited attacks against customers of Internet Explorer 6, as well as fixes for vulnerabilities rated Critical that are not currently under active attack.

Desktop Central's Patch Database will be updated with this new patch at the earliest so that the customers can deploy this patch to all the computers.

Update (8.45 PM PST):

Desktop Central's Patch Database has been updated with these patches. Update the Vulnerability DB to install these patches.

Though Microsoft had provided the fixes for the recent attack, it recommends its users to upgrade to IE 8, which offers more security protections: http://www.microsoft.com/security/updates/ie.aspx

 The IT asset details of the computers in the network and the help desk requests made by the users now get seamlessly integrated with ManageEngine ServiceDesk Plus.

What details gets integrated?

  • Asset Data
  • Help Desk Requests
Asset Data:The Hardware and Software details of the computers in the network that are periodically collected by Desktop Central can readily be integrated with ManageEngine ServiceDesk Plus. If you have installed both these products, you just have to provide the details of the computer where ServiceDesk Plus is installed along with its Port Number. The Desktop Central Server will update the hardware and software details of the computers and replicate the data in ServiceDesk Plus. It doesn't stop here. You can also make Desktop Central to log specific events related to assets as tickets in ServiceDesk Plus.

Help Desk Requests: Users will now be able to make help desk requests using Desktop Central, which directly gets logged in a tickets in Service Desk Plus. This will put an end to the frustration of making numerous calls to get things done.

What you need to have?

You need to run both Desktop Central and ServiceDesk Plus in your network and you should provide the details of the ServiceDesk Plus Server in Desktop Central. You also need to enable HelpDesk Settings in Desktop Central.

Which Release has this feature?

Desktop Central Build #70017 and above
ServiceDesk Plus Build # 7601 and above

Sounds interesting?

Download a trial version and try it out.

Cheers!

Exclusive Offer for ServiceDesk Plus Customers

Jan 18 2010 07:22:25 AM Posted By : ananthv
Comments (0)

Hello,

ServiceDesk Plus customers now have more than one reason to smile. Yes, ServiceDesk Plus customers will also receive a 100-computer license of Desktop Central, absolutely free.  Both Desktop Central and ServiceDesk Plus are closely related products targeting the same customer segments. The offer is valid for all Service Desk Plus purchases between Jan 11, 2010 to Feb 10, 2010 (both inclusive).

The offer is also extended for existing customers from Oct, 2009.

Check out the details of this offer from here.

Did you know that Desktop Central now integrates ManageEngine ServiceDesk Plus?

Cheers!


 We are happy to announce that Desktop Central now the security updates released by Microsoft January 2010 Patch Tuesday. The following patches are tested and updated at our Online Patch Database at around 5 PM PST. Given below is the quick snapshot of the patches:


Bulletin IDVulnerability TitleCVE IDExploitability Index Assessment
MS10-001Microtype Express Compressed Fonts Integer Flaw in the LZCOMP Decompressor VulnerabilityCVE-2010-00182 - Inconsistent exploit code likely


The affected Operating Systems and Applications list supported by Desktop Central

  • Microsoft Windows 2000 Service Pack 4, 
  • Windows XP Service Pack 2
  • Windows XP Service Pack 3, 
  • Windows XP Professional x64 Edition Service Pack 2, 
  • Windows Server 2003 Service Pack 2, 
  • Windows Server 2003 x64 Edition Service Pack 2,
  • Windows Vista
  • Windows Vista Service Pack 1, 
  • Windows Vista Service Pack 2, 
  • Windows Vista x64 Edition
  • Windows Vista x64 Edition Service Pack 1, 
  • Windows Vista x64 Edition Service Pack 2, 
  • Windows Server 2008 for 32-bit Systems,
  • Windows Server 2008 for 32-bit Systems Service Pack 2, 
  • Windows Server 2008 for x64-based Systems
  • Windows Server 2008 for x64-based Systems Service Pack 2
  • Windows 7
  • Windows 7 for x64-based Systems
  • Windows Server 2008 R2 for x64-based Systems

Support Non-Security Patches

  • Microsoft Malicious Software Removal Tool updates
For any assistance on patching feel free to contact desktopcentral-support@manageengine.com

Happy Patching. 

cheers,


 Microsoft has announced their Patch Tuesday Advanced Notification for January 2010. Microsoft will host a webcast to address customer questions on these bulletins on January 13, 2010, at 11:00 AM Pacific Time (US & Canada). The notification states that Microsoft will issue only one bulletin this month, which has been rated as critical. The bulletin mainly affects the Operating Systems including:

  • Microsoft Windows 2000
  • Windows XP
  • Windows Server 2003
  • Windows Vista
  • Windows Server 2008
  • Windows 7
  • Windows Server 2008 R2
While the individual severity rating for Microsoft Windows 2000 is Critical, all the other operating systems have been rated Low.

The first security Patch Tuesday for this year has been relatively light that gives a great relief to Administrators.

Cheers!

 Desktop Central now extends support for automating patch deployment for Mozilla Thunderbird, Adobe Shockwave Player and Adobe Flash Player. Given below are the details of the non-Microsoft applications and their versions that can be patched using Desktop Central:

  • Adobe Flash Player 10
  • Adobe Reader (Versions 8.0, 8.1.0, 8.1.1, 8.1.2, 8.1.3, 8.1.4, 8.1.5, 8.1.6, 8.1.7, 9.0.0, 9.1.0, 9.1.1, 9.1.2, 9.1.3, and 9.2)
  • Adobe Shockwave Player 11
  • Mozilla Firefox (Versions 3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4, 3.0.5, 3.0.6, 3.0.7, 3.0.8, 3.0.9, 3.0.10, 3.0.11, 3.0.12, 3.0.13, 3.0.14, 3.0.15, 3.0.16, 3.5.0, 3.5.1, 3.5.2, 3.5.3, 3.5.4, 3.5.5, and 3.5.6)
  • Mozilla Thunderbird (Versions 2.0 and 3.0)
For the complete list of Microsoft and Non-Microsoft applications that are supported by Desktop Central, visit our website.

 Adobe, in their recent Security Advisory, has confirmed a critical vulnerability in Adobe Reader and Acrobat 9.2 and earlier versions that could cause a crash and potentially allow an attacker to take control of the affected system.

Adobe plans to release an update to fix this vulnerability by January 12, 2010.

As one of the temporary solution, Adobe suggests its customers to disable JavaScript in Adobe Reader to mitigate the risk. Disabling JavaScript in Adobe Reader is very simple:

  1. Select Edit-->Preferences
  2. Select JavaScript category
  3. Uncheck "Enable Acrobat JavaScript" option and click OK
Now, imagine you have hundreds of computers in your network all running Adobe Reader version 9.x. How do you think you can disable JavaScript in all of them? You can use Desktop Central to disable JavaScript in all the computers.

Adobe Reader stores the user preferences in the Registry. You can make use of the Registry Configuration in Desktop Central and disable the JavaScript in multiple computers simultaneously.
  1. Open the Registry Settings Configuration for Users and specify a name for the configuration.
  2. In the Define Configuration, specify the following:
    1. Action: Write Value
    2. Header Key: HKEY_CURRENT_USER
    3. Sub-key: Software\Adobe\Acrobat Reader\x.0\JSPrefs  (replace x.0 with the appropriate version. For example, 9.0)
    4. Data Type: REG_DWORD
    5. Value Name: bEnableJS
    6. Value Data: 0
  3. Add the target users and deploy the configuration.
It is advisable to test in few computers before rolling out the configuration to multiple computers.

It is also widely believed that atni-virus solutions are planning to release their definitions to mark the malacious PDF documents as viruses.

Cheers!