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I have been discussing a lot about Integrated IT Management, provided to organizations by IT360, and how it solves the visibility issue that most of IT directors and CIOs have faced in past. We are going one step further by providing real-time IT visibility on your iPad; as the concept of BYOD is making in-roads and Apple is trying its best to enter into enterprise market with iPad. We realize that our customers shouldn’t be exempted from being part of this technology shift to tablets.
Using the first edition of the iPad extension, customers can view the following:
· Alarms
· Infrastructure snapshots
· Status of their business-critical services
As mentioned earlier this begins our new journey in to the tablet world. We will be adding more and more features into the iPad extension in every release from here on. You can use your iPad to view a live demo on how the new product extension works by clicking here.
Apart from this we have also rolled out topology maps with this edition. IT360 customers can now configure their network devices and servers based on the location. Here is a dashboard view displaying what the topology maps look like today. We have plans to make it more real-time and dynamic in our future releases. These maps are designed using the HTML5 technology to support iOS devices too.
With businesses asking more from IT, IT can barely afford to be down for a few minutes, leave alone a longer downtime situation. A few environmental issues are inevitable due to the IT setup of particular organization.
We have introduced another new feature in IT360 called Diagnostics. With this feature we are trying to make the product more self-reliable and independent. Now instead of going through those long and purely technical log files to find the root problem, IT360 conducts a diagnosis of the log files and points to the issue on the dashboard. You can expect a reduced MTTR with this feature.
With respect to MSPs/ Service Providers, we have brought in a feature to help with multi-level rebranding which is also known as Partner Management. With this our MSP customers can enhance the trust and relationships among their partners, now MSP partners can promote their brand without thinking about losing customers.
Apart from all these, we have made several other enhancements to the product; details of which can be gathered from our release notes here.
You can download the latest edition here and try the latest features in your environment. Click here to download
Have any doubts? E-mail us to it360-eval [at]manageengine [dot] com
Cheers,
Suvish
Related Links:
ManageEngine IT360 latest edition download: http://bit.ly/K48myz
Latest edition desktop demo: http://bit.ly/iN47Rj
Latest edition iPad demo: http://www.manageengine.com/it360/it360-ipad.html
Service pack: http://bit.ly/K2ojEv
