Marco campos works as a network manager at an ISP. He downloaded one of our software sometime back and last week i mailed him to...
NetFlow Analyzer Beta Program
We had a beta for NFA 5 because we wanted as many new users to use it before we went out with a stable release....
Server virtualization tips by Jason Powell
Jason, an OpManager user and Technology Director at Granger Community Church writes in his blog about his latest experiment – server virtualization. He is going...
Do you want SQL Server support?
On and off we get a request for supporting SQL Server. Here is a classic example: Quote: How about SQL Server support? I have nothing...
The camel and data storage
I remember a short story that goes like this— There were two camels (a mother and her child) in a zoo. Child: Why do we...
IP address in Application Mapping
There has been a lot of requests for associating IP address in the Application Mapping. Currently we only allow applications to be defined based on...
Management tips for running a customer support organization
No matter how good your customer support folks are, the quality would still nose dive if there’s no management buy-in. If you are heading a...
Tips for writing customer support emails that work
Seth Godin’s post bits are free created quite a lot of activity inside our team. Following that post I analyzed close to 700 support emails...
OpManager MSP Edition – Top questions so far
Thought i will compile the list of top questions that our early customers have been asking so far. Quote: 1. Can i monitor devices from...