Identity and access management | December 12, 2014Windows Desktop Naming Convention Unveiled I was sitting in an interview in Dubai, UAE, discussing the finer points of Active...
OpManager | December 11, 2014Achieving Data Center Agility With Converged Infrastructure Most enterprises rely on their data centers to offer services to internal and external...
ServiceDesk Plus | December 10, 20145 steps to successfully implement an IT SLA Every IT manager aspires to improve performance, accelerate incident response times,...
Identity and access management | December 4, 2014Securing Active Directory Delegations Challenge I have a challenge for you this week! After all, everyone loves a challenge. This one is...
EventLog Analyzer | December 3, 2014Solving a Cyber Crime Case Like Sherlock Holmes IT security managers lay a lot of emphasis on conducting log forensics investigations....
RecoveryManager Plus | December 2, 2014AD Admins: Are you prepared for the worst? One of Aesop's greatest fables, titled 'The Ant and the Grasshopper', teaches us a...
Identity and access management | November 27, 2014Active Directory Admins: Someone Has To Work Over Thanksgiving! Happy Thanksgiving! I hope everyone reading enjoys too much turkey, ham (my favorite),...
Identity and access management | November 21, 2014Auditing vs. Monitoring of Active Directory I just finished a class where I had both auditors and administrators in attendance. It...
ServiceDesk Plus | November 21, 2014ManageEngine Unveils Revamped Web UI for ServiceDesk Plus On-Demand In the life of a help desk technician, every second can matter. Those valuable seconds...
ServiceDesk Plus | November 20, 2014itSMF India National Conference 2014: Introductions, Conversations, and Intense Learning The annual conference of the IT service management forum (itSMF) happened in Bangalore,...
ServiceDesk Plus | November 18, 2014Help Desk Humor: Confessions from the People Running Your IT 1. The issue can be fixed in an hour or a day or a week based on your tone 2. I know...
Free Tools | November 14, 2014Free Tools that Keep Your Websites Reliable Yes, I admit it, I went to Google to learn about network and site reliability. And, guess...
