Last year, we made the Standard Edition of ServiceDesk Plus free – without any restrictions on the number of users, technicians, or tickets. The objective was to help organisations take their first step towards a better IT help desk. In just a year, we have issued more 20,000 free licenses worth $25,000,000 across 120 countries, helping organisations:
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Attain incident management maturity
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Improve end-user satisfaction levels
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Reduce delayed and incorrect ticket assignments
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Optimise help desk performance by identifying and tracking key metrics
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Improve overall help desk productivity
But don’t just take our word for it. 94% of ServiceDesk Plus Standard Edition customers recommend ServiceDesk Plus to their friends, peers, and colleagues.
We have compiled a set of success stories from our customers on how ServiceDesk Plus has changed the way their IT works forever. Download and read what they have to say.
