Desktop Central is a configuration product so admin privilege is MUST to perform various desktop management activities such as remote configuration, software installation, etc. But...
Blog archives
Olle Bergstr?m did not read the manual!
Olle Bergstr?m, WM-data Sverige AB, Sweden shared his views on working with ManageEngine Applications Manager. “Applications Manager of all things was very easy to use,...
Do you want SQL Server support?
On and off we get a request for supporting SQL Server. Here is a classic example: Quote: How about SQL Server support? I have nothing...
ServiceDesk Plus & Crystal Reports Integration
Here is an evolving article that will help you create your own reports using Crystal Reports based on ServiceDesk Plus database. ServiceDesk Plus & Crystal...
The camel and data storage
I remember a short story that goes like this— There were two camels (a mother and her child) in a zoo. Child: Why do we...
Issues in integration of Google Maps ironed out
Well, we are at it again! Yes, we have released a minor update (SP 5.6) of AppManager. The core of it was to fix the...
IP address in Application Mapping
There has been a lot of requests for associating IP address in the Application Mapping. Currently we only allow applications to be defined based on...
Wireless Australia::Photos
Here are a couple of photos of us at Wireless Australia 2006. Here you will see the wide-screen TV showing WiFi Manager live, the backdrop...
Management tips for running a customer support organization
No matter how good your customer support folks are, the quality would still nose dive if there’s no management buy-in. If you are heading a...