Microsoft has announced their Patch Tuesday Advanced Notification for December 2009. Microsoft will host a webcast to address customer questions on these bulletins on December...
Blog archives
Quest moving into MSP market???
Seems that rumors of PacketTrap being acquired by Quest is true. Joe from MSPMentor.net has confirmed this (more details here). He has expressed his views...
DeviceExpert 5420 Released
Hi, We are glad to announce the release of DeviceExpert build 5420. We take this opportunity to thank all our customers and users for their...
Support your Customers in 140 Characters. Enjoy the magic of SupportCenter Plus and Twitter
Three years back, Jack Dorsey drew a prototype for short communication service in his flip-pad when he was working for Odeo, a podcasting company. I...
Why should you choose ManageEngine IT360?
While talking to one of our prospects a while back, he asked us a question “Why should I choose ManageEngine IT360?” After all, he had...
Thresholds & Managing Application Performance Proactively
When ManageEngine came into being in 2003, OpManager was the first one to be released under its fold. The initial phases of Pre-Sales was exceptionally...
Improving Network Discovery
I have done around close to 500 implementations of ManageEngine Products, particularly OpManager and ServiceDesk Plus and its variants – MSP, DE, SCP, AE. While...
And now it is IBM Tivoli Live ! But, does IBM understand the mid-market expectations ?
Michael Coté of RedMonk provides a good analysis of IBM Tivoli Live, an on-demand IT management system, launched last week. Apparently, IBM wants to target...