BMC ACQUIRES NUMARA,
BMC announced its acquisition of Numara Software, signaling its intent to enter the mid-market segment and offer SaaS and IT management solutions for Global 100 to small and medium businesses.
On Jan 30, BMC announced a definitive agreement to acquire Numara Software.
But first, a historical flashback:
Back in 2004, BMC acquired Magic Solutions’ help desk management software (to enter — that’s right! — into the mid-market segment) and renamed it as its own BMC service desk express suite. For Magic customers, the costs went up, even as the ship went down.
ACQUISITION COSTS PAID BY CUSTOMERS
Marimba followed in the wake of Magic. Its configuration management software was integrated into BMC’s Remedy line of customer support and network management software. BMC buried the Marimba name shortly thereafter.
Fast-forward to 2012 and watch History Repeat Itself on the BMC channel!
Sequels are so predictable. Numara products will become more and more expensive as BMC tries to recoup the acquisition costs from its newly expanded customer base. In the not-too distant future, Numara customers will be finding the price increases nudging them towards the more complicated BMC Service Management (Remedy) solution — which may or may not provide the service they need, at the price they want to pay.
There is another way…
GET ON BOARD WITH SERVICEDESK PLUS AND PAY NOTHING FOR THE FIRST YEAR.
Trade in your Numara Proof of Purchase and get an equivalent ManageEngine ServiceDesk Plus annual license for free*. Yes, you read it right, absolutely free with no hidden catch.
Know more | Trade in your Numara Proof of Purchase here |
You can also email your proof of Purchase to swap@manageengine.com
Switch before it is too late.
*Numara is a registered trademark of Numara Software, Inc. All other product and company names mentioned herein may be the trademarks or registered trademarks of their respective owners.
Arvind Parthiban
ServiceDesk Plus Team
Woah, this is a great offer that numara customers cannot resist.. Start exchanging your coupons before you drown.