We are elated to announce that Zoho Corp. (ManageEngine) has been named a Leader in the 2024 IDC MarketScape: Worldwide Unified Endpoint Management Software assessment yet again. Zoho Corp. (ManageEngine) was also named a Leader in four other IDC MarketScapes. The five markets categories that Zoho Corp. (ManageEngine) are positioned in are:

  1. IDC MarketScape: Worldwide Unified Endpoint Management Software 2024 Vendor Assessment (doc # US51234224, April 2024)

  2. IDC MarketScape: Worldwide Unified Endpoint Management Software for Small and Medium-Sized Businesses 2024 (doc # US51779424, April 2024)

  3. IDC MarketScape: Worldwide Unified Endpoint Management Software for Frontline/IoT Devices 2024 Vendor Assessment (doc #US51779324, April 2024)

  4. IDC MarketScape: Worldwide Unified Endpoint Management Software for Apple Devices 2024 Vendor Assessment (doc # US51779224, April 2024)

  5. IDC MarketScape: Worldwide Client Endpoint Management Software for Windows Devices 2024 Vendor Assessment (doc # US51234324, April 2024)

This is the second year that Zoho Corp. (ManageEngine) has been named a Leader in the IDC MarketScape for Worldwide Unified Endpoint Management Software, UEM for Small and Medium-Sized Businesses, and UEM for Apple reports. We were previously named a Major Player in the 2022 Vendor Assessment for Unified Endpoint Management Software for Frontline/IoT Devices but have been named a Leader in this year’s evaluation. We have been named a Leader in the IDC MarketScape: Worldwide Client Endpoint Management Software for Windows Devices 2024 Vendor Assessment.

Observations from the IDC MarketScape for UEM report:

The IDC MarketScape for Worldwide Unified Endpoint Management Software assessment noted, “While the market share in UEM is consolidating among a few top vendors, there are still dozens of established vendors, as well as new market entrants, with capable products and viable business models yielding customer success and growth. This is because UEM deployments have evolved into multivendor scenarios, with various software products targeting specific device or operational use cases.” Despite this, IDC is also observing an increasing trend of small and medium-sized businesses and enterprises moving towards converging all endpoint management under one UEM solution to reduce costs and multi-console management. Vendors in this market could benefit both from providing overall device management in a single offering and solving niche use cases, ultimately driving value for their customers.

Upon analyzing the trends in the UEM market, the IDC MarketScape for United Endpoint Management Software report urges users to take into account the following while looking to invest long-term in a device management platform:

Integration and interoperability: UEM solutions should be able to fit into the existing IT ecosystem and play well with other adjacent technologies, like ITSM, SIEM, and identity platforms. IT teams must be able to share device-centric data to other platforms and create and run workflows between solutions to truly unify their operations and make the most of their IT investment.

Digital employee experience (DEX): Since the pandemic accelerated digital transformation and fully remote and hybrid work became the new standard, DEX has become paramount in facilitating employee productivity. UEM helps organizations create a seamless digital experience for their employees by provisioning and baselining devices based on employee roles, measuring device performance, and updating and maintaining devices. Hence, organizations must choose a UEM solution that measures DEX-centric parameters and proactively detects and solves device-centric issues that might hamper employee experience.

Breadth of support: Though UEM tools still primarily focus on mainstream devices like PCs, laptops, and smartphones, with the advent and increase in wearables, AR and VR, and IoT devices within office premises and in workspaces, there will be an expectation to include these devices under UEM’s purview as well. It’s better to pick a solution that already supports, or plans to support, the management of such devices.

Why Zoho Corp. (ManageEngine) was named a Leader

According to the IDC MarketScape for United Endpoint Management Software assessment, “ManageEngine UEM has comprehensive endpoint management and security features that cater to a wide range of devices and operating systems. Zoho Corp. (ManageEngine) is working to integrate AI into its integrated workflows, allowing for proactive incident prevention and configuration management. The vendor has a global presence and can scale from SMB customers to very large enterprises.”

The IDC MarketScape for UEM Software also noted, “Companies seeking a UEM solution that ties together with a broader portfolio of IT infrastructure and security products should consider Zoho Corp. (ManageEngine) for its comprehensive endpoint management capabilities and strategic focus on AI and automation. Zoho Corp. (ManageEngine)’s approach to addressing the needs of diverse IT environments makes the company a strong choice, especially for organizations looking to converge security and management platforms and teams.”

Read the excerpt

Get started on your UEM journey with ManageEngine

Endpoint Central enables users to simplify collaboration between various IT functions within the organization. We’ve landed at the forefront of IDC’s evaluation thanks to our unique capability to leverage the vast telemetry collected across our solution to generate insights and drive advanced remediation. As an insight-driven automation platform, Endpoint Central integrates multi-OS management (including IoT and rugged devices), endpoint security, data leak prevention, advanced analytics, and remote control capabilities within a single solution, helping organizations strike a balance between security and end-user experience without overriding their IT budgets.

Download our fully-featured free trial for hands-on experience with Endpoint Central today.



Note: IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

Karthika Surendran
Analyst Relations Specialist